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Comments <br /> Tyler's quote contains estimates of the amount of services needed,based on our preliminary understanding of the size and scope of your project.The actual amount of services <br /> depends on such factors as your level of involvement in the project and the speed of knowledge transfer. <br /> Unless otherwise noted,prices submitted in the quote do not include travel expenses incurred in accordance with Tyler's then-current Business Travel Policy. <br /> Tyler's prices do not include applicable local,city or federal sales,use excise,personal property or other similar taxes or duties,which you are responsible for determining and <br /> remitting.Installations are completed remotely,but can be done onsite upon request at an additional cost. <br /> In the event Client cancels services less than two(2)weeks in advance,Client is liable to Tyler for(i)all non-refundable expenses incurred by Tyler on Client's behalf,and(ii) <br /> daily fees associated with the cancelled services if Tyler is unable to re-assign its personnel. <br /> Implementation hours are scheduled and delivered in four(4)or eight(8)hour increments. <br /> Tyler provides onsite training for a maximum of 12 people per class.In the event that more than 12 users wish to participate in a training class or more than one occurrence of a <br /> class is needed,Tyler will either provide additional days at then-current rates for training or Tyler will utilize a Train-the-Trainer approach whereby the client designated attendees <br /> of the initial training can thereafter train the remaining users. <br /> Tyler's pricing is based on the scope of proposed products and services being obtained from Tyler.Should portions of the scope of products or services be removed by the Client, <br /> Tyler reserves the right to adjust prices for the remaining scope accordingly. <br /> Development modifications,interfaces and services,where applicable,shall be invoiced to the client in the following manner:50%of total upon authorized signature to proceed <br /> on program specifications and the remaining 501/o of total upon delivery of modifications,interface and services. <br /> Tyler System Management Services is calculated at 25%of annual maintenance.The quoted value is in addition to your current Tyler System Management Services and will be <br /> subject to an annual increase at our then current pricing. <br /> 2019-97476-2-City of Decatur ERP Munis Citizen Self Service CONFIDENTIAL 4 of 4 <br />