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(D OPENGov <br /> of OpenGov resources and/or Customer resources, and the timeliness of deliverables <br /> provided by the Customer. <br /> 4. Roles and Responsibilities <br /> 4.1. Roles and Responsibilities Matrix <br /> OpenGov <br /> . • Role <br /> Description <br /> Executive Sponsor Responsible for ensuring alignment on project value proposition <br /> ("ES") and vision. Escalation point for Customer Executive Sponsor to <br /> mitigate any risks that the project team cannot resolve. <br /> Executive Sponsor attends monthly(or other frequency) <br /> executive meetings to review deployment status,documented <br /> issue list,status and closure summary. <br /> Project Manager Responsible for the delivery of the professional services based <br /> ("PM") upon the agreed upon contract and SOW within the budgeted <br /> hours and timeframe. Ensures the project is properly forecasted, <br /> assigns tasks/resources,and tracks toward project completion. <br /> Holds executive steering committee meetings and/or quarterly <br /> business reviews as appropriate to ensure project issues are <br /> properly escalated and success is achieved. Facilitates the <br /> transition to support. <br /> Analyst("IA") Responsible for helping Customer configure OpenGov's product <br /> suites as assigned.The Analyst is the primary consultant, <br /> guiding Customer through configuration working sessions to put <br /> together successful workflows. <br /> Subject Matter OpenGov Subject Matter Experts("SMEs")will engage in <br /> Expert("SME") strategy,design,and execution discussions internally and with <br /> Customer during the deployment.The SME has a specific area of <br /> expertise,and depending on the scope of the project more than <br /> one SME may engage.The SME will not be on all working <br /> sessions, but will be involved per the direction of the OpenGov <br /> Project Manager. <br /> Integration Engineer Responsible for migrations,conversions,and integrations as <br /> ("IE") assigned. Responsible for providing clear direction on <br /> specifications to ensure proper delivery of migration, <br /> conversions,and integrations. Clear data mapping and data <br /> validation to be provided with customer sign-offs obtained by <br /> 6 <br />