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decaturl� <br /> OPERATION OF TRANSIT MANAGEMENT SERVICES public)) <br /> • <br /> C <br /> �transit <br /> system <br /> • Unrestricted Operations Support: ofle <br /> The fixed route and paratransit <br /> services will continue to benefit from R� <br /> MV's extended support from our <br /> nearby operations teams in the areas <br /> of prequalified and trained backup <br /> • drivers, tenured dispatchers, skilled � � <br /> • technicians, vehicle service workers, , . <br /> and direct operator support from our <br /> road supervisory team. This <br /> „Lalazette <br /> established team's familiarity with the <br /> DPTS service dynamics, expectations, "`I"0' <br /> and commitment to providing excellent snir�ee�f " <br /> quality service to the passengers will a �' <br /> 7l�re Hsme ,. <br /> ensure performance, contract <br /> alignment, service reliability, and <br /> :Mk_ <br /> stability. <br /> Qualified Maintenance Personnel: Vehicle servicing will be well-managed <br /> by our maintenance manager and the support team of tenured technicians <br /> who have a thorough knowledge and experience maintaining your fleet. <br /> Corporate Support: DPTS has the support of MV's corporate staff members, <br /> who remain available to assist with industry best practices, including financial <br /> budgeting, FTA-approved drug and alcohol testing, legal policies and <br /> procedures, employment laws, and requirements such as NTD reporting <br /> throughout the contract term. <br /> National Accounts Program: As your financial stewards, we continue to <br /> research the most cost-effective value for each operations component in <br /> fulfilling your transit system's management. Through the years, we've formed <br /> national account relationships with reliable vendors and suppliers. This <br /> investment provides the best value for the City of Decatur and supports local <br /> businesses. <br /> Case Study in Efficiency Improvement <br /> • In 2013, the Orange County Transportation Authority (OCTA) partnered with MV <br /> • Transportation and Yellow Cab to introduce a significant taxi service component <br /> • to their paratransit business. <br /> OCTA paratransit provides approximately 6,000 trips per weekday. This system <br /> operates 248 dedicated paratransit vehicles and outsources 25 percent of its <br /> MV TRANSPORTATION , INC.- RFP TRANSIT #2020-01 28 <br />