Laserfiche WebLink
LETTER to the DECATUR CITY COUNCIL <br /> Finance Department <br /> DATE: March 10, 2021 <br /> TO: Honorable Mayor Moore Wolfe and City Council Members <br /> FROM: Scot Wrighton, City Manager <br /> Gregg D.Zientara, City Treasurer& Director of Finance <br /> SUBJECT: Resolution Authorizing Payment Processing Service Agreement with FirsTech, <br /> Inc., a wholly owned subsidiary of Busey Bank <br /> SUMMARY RECOMMENDATION: <br /> City Staff recommends City Council approval of the attached Council Resolution. <br /> For Council Information:What does Firstech do: <br /> Busey Bank FirsTech, Inc. provides back-office utility bill payment processing services to the City <br /> of Decatur, including, <br /> Lock box payment processing services, (they process the check you mailed to the city) <br /> Online internet bill payment(they process the internet payment you did on-line) <br /> IVR payments (they process the telephone payment you did over the telephone) <br /> Walk In payments (they process the payments you made at various local bill payment <br /> locations) <br /> This remains a successful and city beneficial arrangement. The arrangement creates customer <br /> friendly payment opportunities as well as processing efficiencies and cost savings for the City. <br /> This agreement will commence as of April 1, 2021 and will continue for an initial term of five (5) <br /> years. The agreement will automatically renew for additional one (1)year terms, unless one party <br /> gives written notice to the other party of its intent not to so renew the agreement with at least 180 <br /> days written notice. <br /> Pricing occurs on a per transaction basis. The FirsTech service costs the City between $50,000 <br /> and$60,000 on an annual basis, depending upon the number of transactions. <br /> BACKGROUND: <br /> In 2012 the City Council approved the Lake Decatur Dredging project. <br /> In 2012 the City Council approved a series of water rate increases to fund the dredging project. <br /> In 2012 the City Council approved a change from quarterly water and utility bills to customers, to <br /> monthly water and utility bills to customers. <br />