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2.2 Service Order Term. The term of each Service Order shall commence on the Service Activation <br /> Date for such Service and continue for the period of time specified in that Service Order("Service <br /> Term"),unless terminated earlier as otherwise provided for in this Agreement. Thereafter,unless <br /> otherwise stated in the Service Order,the term of each such Service Order shall automatically renew for <br /> one(1)year periods(each a"Service Renewal Term")pursuant to the terms of the Agreement until <br /> terminated by either Party upon thirty(30)days written notice prior to the end of the Service Term or <br /> the then current Service Renewal Term;provided,however,that Customer shall continue to be <br /> responsible for payment to the CITY for the Services to be terminated through the end of the thirty(30) <br /> day notice period plus any early termination charges which may apply.Customer will not receive notice <br /> of a Service Term or Service Renewal Term expiration date. After the Service Term and during any <br /> Service Renewal Term,the CITY reserves the right to increase rates for any services provided thereunder <br /> upon at least thirty(30)days'notice. <br /> ARTICLE 3—SERVICE ORDER PROCEDURE <br /> 3.1 To order a Service,Customer must execute a Service Order provided by the CITY.Customer may <br /> order additional Services from time to time by executing additional Service Orders.Upon receipt of an <br /> executed Service Order,the CITY will either:(a)accept the Service Order by signing and returning it;or <br /> (b)request clarification of information on the Service Order;or(c)reject the Service Order.The CITY <br /> shall be under no obligation to accept a Service Order. <br /> 3.2 After installing a Service,the CITY will email an order completion notification to Customer to the <br /> email address designated by Customer.If Customer does not notify the CITY in writing within seventy- <br /> two(72)hours following receipt of the order completion notification that the Services do not conform <br /> to the CITY's specifications(with evidence of such non-conformance included in the notice),or if the <br /> CITY has not performed the testing ensuring compliance with service specifications listed in service <br /> order"Acceptance Testing"due to Customer's failure to satisfy any of its obligations under this MOU <br /> related to installation,or if Customer begins using the Service for any purpose other than testing,the <br /> Service shall be deemed accepted,and such date shall constitute the"Service Activation Date." <br /> ARTICLE 4—BILLING AND PAYMENT <br /> 4.1 Credit and Deposit. If requested by the CITY,Customer shall complete and submit CITY's <br /> standard credit application.The CITY may from time to time conduct a review of Customer's credit <br /> rating and payment history. The CITY may require Customer to pay a deposit before acceptance of a <br /> Service Order. Additionally,for any existing Services,the CITY may require(i)Customer to pay a deposit <br /> or(ii)an increase in the existing deposit,upon the failure of Customer to submit payment of any amount <br /> by the Due Date as a condition to the continued provision of such existing Services. The CITY shall <br /> refund any amount of deposit paid pursuant to this Section,less any amount for payments that <br /> Customer still owes to the CITY,when the CITY determines in good faith,based on Customer's credit <br /> rating and payment history,that such deposit is no longer necessary to ensure payment,but in no event <br /> later than after the termination of all Services and termination of this Agreement. <br /> 4.2 Billing Commencement. The CITY will commence billing and Customer shall be liable for <br /> payment for Services upon the Service Activation Date. <br />