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network security policy(including applicable firewall and Network Address Translation (NAT) policies) <br /> and security response procedures. <br /> ARTICLE 15—LIMITATION OF LIABILITY <br /> 15.1 Neither Party,their affiliates, agents, or contractors shall be liable for any indirect, incidental, <br /> special, reliance, punitive, or consequential damages or for any loss of,or cost to recover, data, use, <br /> business, revenues, profits,or goodwill relating to the services performed under this Agreement, or any <br /> action or omission relating to third parties, regardless of the legal theory under which such liability is <br /> asserted. Neither Party shall be liable for loss or damage or deemed to be in breach of this Agreement <br /> due to such Party's failure or delay of performance,wholly or in part, under this Agreement. Any <br /> Customer claims relating to this Agreement must be brought within sixty(60) days following the end of <br /> the term or termination. <br /> ARTICLE 16—LIMITATION OF SERVICE <br /> 16.1 Notwithstanding any other provision in this Agreement,this Agreement applies only to services <br /> provided directly to the Customer for the Customer's use.These provisions shall not apply to offerings <br /> by the Customer for services to third parties.This Agreement does not constitute a joint undertaking for <br /> the furnishing of any service to customers or other third parties of the Customer.Services provided to <br /> the Customer under this Agreement may be connected to other facilities between certain locations and <br /> thereby constitute a portion of end-to-end service furnished by the Customer to its customers or third <br /> parties. The CITY does not undertake to offer any services to any person or entity other than the <br /> Customer. <br /> ARTICLE 17-LIMITATIONS <br /> 17.1 To the extent permitted by law, Customer shall indemnify and hold harmless the CITY, its <br /> agencies, officers, employees, agents and volunteers from any and all costs,demands, expenses, losses, <br /> claims, damages, liabilities, settlements and judgments, including in-house and contracted attorneys' <br /> fees and expenses, arising out of: (a) any breach or violation by the Customer of any of its certifications, <br /> representations,warranties, covenants or agreements; or (b)any actual or alleged death or injury to <br /> any person, damage to any property or any other damage or loss claimed to result in whole or in part <br /> from Customer's negligent performance. The Parties agree to reasonably cooperate with each other in <br /> the defense of any third-party claim and agrees that the Party in the litigation will have full control and <br /> authority over the defense and any settlements. <br /> ARTICLE 18—FORCE MAJEURE <br /> 18.1 Notwithstanding anything to the contrary contained in this Agreement neither Party shall be <br /> liable for loss or damage or deemed to be in breach of this Agreement due to such Party's failure or <br /> delay of performance,wholly or in part, under this Agreement if such failure or delay of performance is <br /> due to causes beyond such Party's reasonable control ("Force Majeure Event"), including but not limited <br /> to: acts of God,fire,flood,explosion, storm or other catastrophic event; strikes or work stoppages; <br /> lockouts; acts of any government authority or of any civil or military authority including regulatory <br /> mandates; national emergencies; cable cut(s); sabotage; insurrections; riots; wars; and unforeseen acts <br /> of third Parties that cannot be avoided by acts of due care. Any delay resulting from a Force Majeure <br />