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TRANSMITTAL LETTER <br /> i, Shane McDermith, understand that we are to provide a professional, safe, prompt, <br /> and affordable towing service 24 hours a day 7 days a week for the City of Decatur. Being the <br /> current tower for the city the past 3+ years we are aware of the expectation and feel as <br /> though we have been meeting these expectations and plan to continue providing quality <br /> services. We will continue to tweak things to make a great business partner for the City of <br /> Decatur. <br /> Sincerely, <br /> Shane McDermith <br /> Page 3 of 19 <br />