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R2023-163 Resolution Authorizing Renewal of Tyler Technologies, Inc. Maintenance and Support for Court Case Management Suite
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R2023-163 Resolution Authorizing Renewal of Tyler Technologies, Inc. Maintenance and Support for Court Case Management Suite
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8/8/2023 12:29:32 PM
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Resolution/Ordinance
Res Ord Num
R2023-163
Res Ord Title
R2023-163 Resolution Authorizing Renewal of Tyler Technologies, Inc. Maintenance and Support for Court Case Management Suite
Department
Information Tech
Approved Date
8/7/2023
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Information Technology <br /> DATE: 8/7/2023 <br /> MEMO: 2023-11 <br /> TO: Lisa Gregory,Mayor Pro Tem and City Council Members <br /> FROM: James Edwards,IT Director <br /> SUBJECT: Resolution Authorizing Renewal of Tyler Technologies,Inc. Maintenance and Support for Court Case <br /> Management Suite <br /> SUMMARY RECOMMENDATION: Staff recommends that the City Council approve the attached resolution,authorizing <br /> the City Manager to renew the annual software maintenance for the Incode Court Case Management Suite and Incode <br /> Content/Document Management Suite with Tyler Technologies,Inc. <br /> BACKGROUND: <br /> In prior years,City Council has approved annual software maintenance renewals with Tyler Technologies,Inc. to use their <br /> Incode Court Case Management Suite and associated Content/Document Management Software for the Administrative Code <br /> Enforcement System(Admin Court). <br /> To simplify billing and payments going forward,another related cost for online access for this system,normally billed separately, <br /> has been added to the attached annual software maintenance renewal invoice. The invoice represents a contractual 6.5%increase <br /> over last year's maintenance costs plus the$1,800 for the online access component totaling$48,834.42 The period covered by <br /> this renewal is September 1,2023,thru August 31,2024. This software is used by the Legal,Community Development and <br /> Finance Departments. <br /> PRIOR COUNCIL ACTION: <br /> City has maintained an Annual License and Support Agreement with Tyler for the Incode Court Case Management Software to <br /> ensure current version of the system is in operation and is necessary to continue using the licensed software going forward. <br /> POTENTIAL OBJECTIONS: None Anticipated <br /> INPUT FROM OTHER SOURCES: None <br /> STAFF REFERENCE: James Edwards,IT Director,(217)450-2236 <br /> BUDGET/TIME IMPLICATIONS: The combined total of$48,834.42 is budgeted in the Information Technology 2023 <br /> General Fund budget. <br /> ATTACHMENTS: <br /> Description Type <br /> Resolution Resolution Letter <br /> Tyler Incode System Invoice Backup Material <br />
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