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000'' true <br /> '�screen' Details matter. <br /> THE TRUESCREEN DIFFERENCE <br /> Truescreen distinguishes itself from the competition in numerous ways. We offer the highest levels of quality, <br /> service, and technical sophistication that our clients need to make safer, smarter hiring decisions, while <br /> increasing the applicant's overall experience. <br /> OUR • • <br /> INDUSTRY FOCUSED <br /> Over 34 years of experience in the screening industry gives us extensive knowledge of <br /> the hiring objectives, challenges and compliance requirements unique to a multitude of <br /> • industries.This allows us to offer expert insight on designing customized applicant <br /> screening programs to meet your specific needs. <br /> COMMITMENT TO QUALITY <br /> Our commitment to quality is illustrated through our ISO 9001:2015 Quality <br /> Management System-certified processes. To ensure reports that are complete and <br /> accurate,Truescreen boasts a 1-3 business day average turnaround time, a 99.99% <br /> accuracy rate and a 99.95%system uptime, among other metrics. <br /> COMPLIANCE RESOURCES AND EDUCATION <br /> Truescreen provides extensive resources and educational programs to help our clients <br /> ensure compliance with myriad laws and regulations regarding the applicant screening <br /> industry. <br /> CUSTOMER SERVICE <br /> Contrary to many companies, the customer service function within our company is not <br /> an entry-level position. All of our customer service associates are trained in all areas of <br /> q040 our operations, learning the ins and outs of completing every aspect of applicant <br /> screening reports. Offering phone support from 10pm ET Sunday to 10pm ET Friday, <br /> our team responds in an average of 15 seconds to your calls, helping us maintain a 99% <br /> client retention rate. <br /> CUSTOMIZED SOLUTIONS/TECHNOLOGY <br /> Truescreen sets itself apart from its competitors by offering continual technology <br /> innovation that is expressly geared toward helping clients achieve more accurate, <br /> efficient applicant screening programs. Our in-house staff of qualified and experienced <br /> IT professionals is responsible for designing, building and maintaining all of <br /> Truescreen's systems and services. <br /> PRODUCT INNOVATION <br /> Truescreen further sets itself apart from its competitors by offering continual product <br /> innovation that is expressly geared toward supporting clients in achieving a more <br /> accurate, efficient applicant screening program. One example is our unparalleled <br /> national Livescan fingerprinting network of over 1,900 remote sites. <br /> Empowered by Vertical Screen. <br />