Laserfiche WebLink
e' true <br /> V sCreen Details matter. <br /> Corporate Philosophy <br /> Truescreen's corporate philosophy is defined in our mission statement, "Our QUEST is to Exceed Client <br /> Expectations,"where QUEST stands for our core objectives: <br /> QUALITY USABILITY EFFICIENCY SERVICE TIMELINESS <br /> QUALITY: To provide the highest-quality information and adhere to all compliance requirements without <br /> compromise. <br /> USABILITY:To create,develop,and continually enhance our products and services so they are uncomplicated, <br /> adaptable, and easy to use. <br /> EFFICIENCY: To fully leverage the most innovative advances in technology to consistently improve our <br /> productivity and resourcefulness. <br /> SERVICE-ORIENTED: To achieve the highest level of client satisfaction possible through superior service, <br /> training,and education. <br /> TIMELINESS:To deliver accurate, complete reports in the shortest timeframe possible. <br /> To achieve our core objectives, Truescreen was one of the first companies in our industry to receive ISO <br /> 9001:2015 Quality Management System certification. ISO certification indicates that our processes contain <br /> systematic controls to ensure that quality standards including turnaround time, accuracy and completeness <br /> are met in every service we provide.We have maintained our ISO certification since 2001. <br /> As part of our proactive, continual quality improvement program, we conduct random and regular audits of <br /> our departments and our processes.Truescreen employs dedicated,full-time American Society for Quality and <br /> ISO-certified Quality Assurance Specialists, as well as staff members specially trained to serve as internal <br /> auditors for other <br /> departments. Audit data, <br /> alongwith input collected Continual p�EMEN,r of i E I S� <br /> p QUALITY MANAGEMENT SYSTEM <br /> from client surveys, 9001:2015 <br /> customer service inquiries ��� .� Certified <br /> and other client ow <br /> interactions, feeds our <br /> effort to continually exceed <br /> our quality goals. ' <br /> 1 <br /> too4 <br /> r <br /> Empowered by Vertical Screen. <br />