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frock safety <br /> will immediately cease.Agency shall ensure that Flock is granted access to collect all Units and shall ensure that <br /> Flock personnel does not encounter Hazardous Conditions in the collection of such units. Upon termination of this <br /> Agreement,Agency will immediately cease all use of Flock Services. <br /> 6.5 No-Fee Term.The initial No-Fee Term will extend,after entering into this Agreement,for 30 days from the <br /> date a Non-Agency End User grants access to their Footage and/or Notifications.In expectation of repeated non- <br /> continuous No-Fee Terms,Flock may in its sole discretion leave access open for Agency's Authorized End Users <br /> despite there not being any current Non-Agency End User authorizations. Such access and successive No-Fee <br /> Terms are deemed to be part of the No-Fee Term. Flock,in its sole discretion,can determine not to provide <br /> additional No-Fee Terms or can impose a price per No-Fee Term upon 30 days'notice. Agency may terminate any <br /> No-Fee Term or access to future No-Fee Terms upon 30 days'notice. <br /> 6.6 Survival.The following Sections will survive termination:2.4,2.5,3,4,5(with respect to any accrued rights to <br /> payment),6.5,7.4,8.1,8.2, 8.3,8.4,9.1 and 10.5. <br /> 7.REMEDY;WARRANTY AND DISCLAIMER <br /> 7.1 Remedy.Upon a malfunction or failure of Hardware or Embedded Software(a"Defect"),Agency must <br /> first make commercially reasonable efforts to address the problem by contacting Flock's technical support as <br /> described in Section 2.9 above. If such efforts do not correct the Defect,Flock shall,or shall instruct one of its <br /> contractors to repair or replace the Hardware or Embedded Software suffering from the Defect. Flock <br /> reserves the right in their sole discretion to refuse or delay replacement or its choice of remedy for a Defect <br /> until after it has inspected and tested the affected Unit provided that such inspection and test shall occur <br /> within seventy-two(72)hours after Agency notifies the Flock of a Defect.In the event of a Defect,Flock will <br /> repair or replace the defective Unit at no additional cost.In the event that a Unit is lost,stolen,or damaged, <br /> Flock agrees to replace the Unit at a fee according to the then-current Reinstall Policy <br /> (https://www.flocksafety.com/reinstall-fee-schedule).Agency shall not be required to replace subsequently <br /> lost,damaged or stolen Units,however,Agency understands and agrees that functionality,including Footage, <br /> will be materially affected due to such subsequently lost,damaged or stolen units and that Flock will have no <br /> liability to Agency regarding such affected functionality nor shall the Usage Fee or Implementation Fees <br /> owed be impacted. <br /> 7.2 Exclusions.Flock will not provide the remedy described in Section 7.1 above if any of the following exclusions <br /> apply:(a)misuse of the Hardware or Embedded Software in any manner,including operation of the Hardware or <br /> Embedded Software in any way that does not strictly comply with any applicable specifications,documentation,or <br /> other restrictions on use provided by Flock;(b)damage,alteration,or modification of the Hardware or Embedded <br /> Software in any way;or(c)combination of the Hardware or Embedded Software with software,hardware or other <br /> technology that was not expressly authorized by Flock. <br /> 7.3 Warranty.Flock shall use reasonable efforts consistent with prevailing industry standards to maintain the <br /> Services in a manner which minimizes errors and interruptions in the Services and shall perform the Installation <br /> Services in a professional and workmanlike manner. Services may be temporarily unavailable for scheduled <br /> maintenance or for unscheduled emergency maintenance,either by Flock or by third-party providers,or because of <br /> other causes beyond Flock's reasonable control,but Flock shall use reasonable efforts to provide advance notice in <br /> writing or by e-mail of any scheduled service disruption. <br /> 7.4 Disclaimer.THE REMEDY DESCRIBED IN SECTION 7.1 ABOVE IS AGENCY'S SOLE REMEDY,AND <br /> FLOCK'S SOLE LIABILITY,WITH RESPECT TO DEFECTIVE HARDWARE AND/OR EMBEDDED <br /> SOFTWARE. THE FLOCK DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR <br /> ERROR FREE;NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED <br /> FROM USE OF THE SERVICES. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION,THE <br /> SERVICES AND INSTALLATION SERVICES ARE PROVIDED"AS IS"AND FLOCK DISCLAIMS ALL <br /> WARRANTIES,EXPRESS OR IMPLIED,INCLUDING,BUT NOT LIMITED TO,IMPLIED WARRANTIES <br /> OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT <br /> .THIS DISCLAIMER OF SECTION 7.4 ONLY APPLIES TO THE EXTENT ALLOWED BY THE GOVERNING <br />