R2024-92 Resolution Certifying and Adopting the City of Decatur Public Transportation Agency Safety Plan Amendment

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notification process provides information on safety trends across the country and provides remedies to trending safety hazards. • Transit Industry Peer Information - The contractor will maintain information sharing with local, State and National transportation peers to share ideas and solutions to safety issues affecting transit systems.This includes participation in the Illinois Transportation Association, interaction with Illinois Department of Transportation,and Illinois transit systems. On a National level,the contractor and the City employees will monitor information relative to transit safety through American Public Transit Association (APTA), Community Transportation Association of America (CTAA), National Transit Institute (NTI), Transportation Safety Institute (TSI}and National Transportation Safety Board (NTSB). • Customer Feedback- The contractor's Customer Service Manager will share information on safety and performance complaints and document these complaints for mitigation and analysis. • Near Miss Reports - Employees will be encouraged to report near miss incidents utilizing the Employee Safety Reporting Program, Hazard Reporting Form or Incident Report.These incidents will be investigated and analyzed for trends or isolated occurrences. Subject matter experts may be called upon to assist in mitigating a hazard based on the near miss. • Workers Compensation Claims - The City and its contractor will monitor Workers Compensation Claims to identify trends, conduct root cause analysis and develop mitigation strategies to create a safer working environment for contract employees. • Safety Event Data -The City's contractor will document and summarized safety events monthly as part of the contract with the City, but also to conduct analysis on trending safety data which may be indicators of safety risk. • Infectious Disease Mitigation-The City and its contractor will work within guidelines established by the Centers for Disease Control and Prevention (CDC), along with the Illinois Department of Public Health (IDPH) and the DeKalb County Health Department to mitigate against the spread of infectious disease. Mitigation strategies may include, but will not be limited to, increased cleaning frequency, suspension of fares, and masking requirements. Contractors will provide a safety committee to review all safety events, perform root cause analysis, review mitigation strategies and make safety recommendations to the Chief Safety Officer and Accountable Executive. In addition, contractors will schedule and conduct monthly safety meetings to communicate current safety concerns, provide feedback on existing mitigation actions taken as a result of safety event or concern and share safety and training information.The contractors have safety policies and procedures in place in cases of incidents or accidents,and a reporting process with designated forms to follow if there is a safety event or hazard identified. The contractor's dispatch has a reporting process in place to document safety and security events, passenger complaints, fare disputes and any other situation outside of normal operating activities. The dispatch daily reports are meant to document these events and provide the ability for internal and external follow-up. Follow-up includes outcomes, employee response, and supervisor action. Using Safety Management System principles, the Dispatch Report is used to identify a risk or hazard and then sent to Chief Safety Officer for review, assessment, investigation and follow-up. Once an internal investigation is completed by the contractor the report is sent to the Accountable Executive for further assessment. 19