Laserfiche WebLink
Service Features defined in the Order(s))to enable an Agency designated third party(i.e., RMS Vendor)to receive Reports <br /> from Provider at Agency's request or to enable Provider to intake Agency Data,such cost shall not be borne by Provider. <br /> 4.1.1. Disputes. In the event Agency has a good faith dispute on all or a portion of an unpaid invoice("Dispute"),Agency <br /> shall notify Provider in writing and follow the procedures set forth herein. In the event of a Dispute, Agency shall <br /> promptly, but in no case more than thirty(30)days from receipt of the invoice, notify Provider in writing pursuant <br /> to the notice provisions of this Agreement("Dispute Notice").Agency shall identify in writing the specific cause of <br /> the Dispute,the amount in dispute, and reasonable documentation supporting the Dispute. Invoices not disputed <br /> within ninety(90)days of the invoice date will be deemed valid and may not later be disputed.The Parties agree to <br /> use best efforts to resolve all Disputes promptly and in good faith. However,in the event the Parties are not able to <br /> resolve a Dispute within sixty(60)days from Provider's receipt of a Dispute Notice, Provider shall have the right to <br /> terminate this Agreement (including all Services) or the right to discontinue the applicable Service immediately, <br /> without such action constituting a breach or incurring any liability herein.All Fees not properly disputed or paid shall <br /> accrue interest at the rate of eighteen percent(18%)per annum.All Fees are calculated for payment made via ACH, <br /> Wire,or Agency check.Agency agrees that Fees exclude taxes(if applicable)or other cost incurred by Agency's RMS <br /> Vendor or other third parties and agrees such costs shall be passed on to Agency. Provider shall not be required to <br /> enter into a third-party relationship to obtain payment for the Service provided to Agency;however,should Provider <br /> elect to do so, Provider reserves the right to charge Agency additional fees for such accommodation. <br /> 4.2. Fees due to Agency• Using the process as herein defined,on behalf of Agency, Provider will collect and remit to Agency a <br /> fee for all Reports ("Agency Fee") purchased from the eCommerce portal set forth on the applicable Order, including but <br /> not limited to fees for purchases of Reports from that eCommerce portal by an Affiliate. On a monthly basis, Provider will <br /> electronically transfer to Agency's designated account, the total amount of applicable Agency Fee collected by Provider <br /> during the previous month. Provider will make available a monthly report to Agency identifying the number of Reports <br /> provided on its behalf via the LexisNexis®Command Center("Command Center")administration portal and/or its successor. <br /> 4.2.1. No Agency Fee will be paid with respect to the following: <br /> (a) When an Affiliate of Provider has paid an Agency Fee to acquire a Report for an Authorized Requestor(as defined <br /> in Section 5.2 of this Agreement), including Reports purchased before the applicable Order Effective Date,and <br /> such Affiliate later resells that Report from its inventory of previously purchased Reports to another Authorized <br /> Requestor;or <br /> (b)When one or more components of a Report(e.g.,VIN number),rather than the Report in its entirety,is provided <br /> by Provider to an Authorized Requestor or an Affiliate of Provider;or <br /> (c) When a Report is acquired by an Affiliate of Provider from a source other than the eCommerce portal set forth <br /> on the applicable Order;or <br /> (d)When a fee is not charged to an Authorized Requestor for the Report. <br /> Nothing in this Agreement shall require Provider or its Affiliate to pay an Agency Fee to the Agency when an Authorized <br /> Requestor provides a Report and/or specific data extracted from the Report to a third party after the Authorized Requestor <br /> has purchased such Report from the Affiliate's inventory of previously purchased Reports. Agency acknowledges that all <br /> reports requested by Agency Requestors shall be provided free of charge. <br /> 4.3. Fees retained by Provider.Where permitted by law, Provider will charge a convenience fee for each Report provided to an <br /> Authorized Requestor("Convenience Fee")which shall be retained by Provider.The Convenience Fee shall be established <br /> by Provider at its discretion,but in no event shall it exceed the amount Provider may legally charge an Authorized Requestor. <br /> 4.4. Product Enhancements. Should Agency request enhancements to Services outside of the standard Service Features set <br /> forth in a specific Order, Provider will provide Agency with a scope document, as part of the Change Control Process, <br /> reflecting the requested enhancement(s),cost,and schedule to complete such enhancement.Where Agency executes such <br /> scope document,the scope document shall comply with the terms and conditions set forth in this Agreement. <br /> S. CONTRIBUTION/DISTRIBUTION. <br /> 5.1. Agency acknowledges and agrees that Provider has compiled certain databases of person data,vehicle data,and/or incident <br /> data contributed from other law enforcement agencies("Participating Agencies")accessing certain of the Services.Agency <br /> Confidential—Law Enforcement Agreement(Q3.23.V3) Page 3 of 9 <br />