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Docusign Envelope ID:F592A598-AF87-4A25-A559-5B099935EACD <br /> Table of Contents <br /> OpenGov Statement of Work 3 <br /> 1. Project Scope and Understanding 3 <br /> 2. Exhibits 3 <br /> 3.OpenGov Responsibilities 3 <br /> 4.Customer Responsibilities 3 <br /> 5.Project Delivery 4 <br /> 6. Estimated Schedule 4 <br /> 7.Acceptance Procedure 4 <br /> 8. Modifications 4 <br /> 9. Communication and Escalation Procedure 5 <br /> Exhibit 1: Implementation Activities 6 <br /> OpenGov Implementation Methodology Overview 6 <br /> Permitting&Licensing 6 <br /> Initiate 6 <br /> Validate 7 <br /> Configure 7 <br /> Train 8 <br /> Launch 9 <br /> Exhibit 2:Technical Requirements 10 <br /> Permitting&Licensing Technical Requirements 10 <br /> PS-09520.1 <br /> 2 <br />