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9 Managed Support Agreement 2026 <br /> Third-Party Support& Hardware Renewals <br /> The supported system includes hardware and software that may have applicable support and extended warranty <br /> agreements from a third party, such as the manufacturer or vendor/supplier. Once the initial installation's <br /> support/warranty period has expired, it is recommended that these agreements be maintained and renewed <br /> regularly. If listed in the "Included Services & Fees" section of this agreement, Concentric will provide <br /> renewals for licenses and hardware listed below. <br /> Bitdefender Anti-Virus/EDR software and Axcient Backup software are subscription-based products. If Bitdefender <br /> Anti-Virus/EDR software and Axcient Backup software are provided, they will be removed after the end date of <br /> this agreement. If the Managed Support Agreement is not renewed, the option will be available to maintain the <br /> software subscription through Concentric Integration on a time-and-materials (T&M) basis. <br /> The following table details the Third-Party Support& Hardware Renewals included within this agreement. <br /> Type Description Expires Vendor Serial# Model <br /> Number <br /> License Inductive Ignition 5/25/2026 Inductive N/A N/A <br /> Renewal Custom Package Automation <br /> License Studio 5000 Standard 7/31/2026 Rockwell 3796006630 N/A <br /> Renewal Edition ESD PS/W <br /> License Rockwell Support 7/23/2026 Rockwell N/A <br /> Renewal <br /> Project#2501542.00 City of Decatur <br />