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Priority 2 <br /> Modern Service <br /> Delivery <br /> Strategic Objectives <br /> Policy and Process Review: Evaluate © Grants Restructure: Centralize grants to <br /> policies, codes, ordinances, and building ensure every dollar is maximized by strategically <br /> inspection procedures to ensure they combining funding streams and coordinating <br /> remain compliant with local, state, and resources across departments. The result is <br /> federal requirements while also being greater efficiency, stronger compliance, and the <br /> developer-friendly, community oriented, ability to deliver high-impact projects that benefit <br /> business-focused, and efficient. residents, businesses, and neighborhoods alike. <br /> © New Technology: Launch different Data-Driven Operations: Build a data integration <br /> technology initiatives over the next year to plan; and make City metrics, including property <br /> modernize service delivery and improve values, demolitions, permitting, inspections, and <br /> transparency, including OpenGov, eTIPS, key data in the Community Revitalization Survey <br /> and DecBlockBuilder. more transparent and accessible with public- <br /> facing data visualizations. <br /> GThree-Year Outcomes <br /> 0 Increase internal grant applications by O Publish annual grant impact reports to City <br /> 30%, with a focus on infrastructure, clean Council and the community, documenting <br /> energy, and neighborhood revitalization. dollars awarded, projects completed, and <br /> measurable benefits delivered. <br /> 0 Map permitting and inspections <br /> processes using qualitative data, O Implement customer service features in <br /> including staff and developer feedback. the permitting and inspections process to <br /> track client satisfaction. <br /> OGather data and benchmarks to evaluate <br /> our online user experience, empirically 0 Update ECD forms to make them more user- <br /> verify that online permitting is accessible. friendly and aligned with best practices. <br /> 3 <br />