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Docusign Envelope ID:B6CADOAA-8B3E-86E2-8389-B0B6F8D03C26 <br /> EXHIBIT A <br /> Reseller is required to comply with all requirements of the Americans With Disabilities Act and other <br /> applicable state and local requirements regarding serving customers with disabilities. Reseller is <br /> reminded of the following obligations. This list is not exclusive but is meant to remind Reseller of <br /> these important legal requirements. <br /> • Assist customers who cannot approach the ticket counter by coming to them and assisting <br /> them as reasonably requested so they can purchase a ticket. <br /> • Ensure that all accessibility features of the location are present and working including doors, <br /> ramps,signs,etc.and that all necessary repairs are reported and completed promptly. <br /> • Assist hearing and sight-impaired customers. <br /> • Assist with baggage,boarding,mobility limitations(stairs,getting to restroom,etc.)and any <br /> other reasonable requests. <br /> • Allow service animals and do not require registration or advanced notification. <br /> • Communicate to customers that travel in a wheeled mobility device is welcome and requires a <br /> reservation to ensure there is capacity. <br /> • Assist disabled customers with priority seating requests and reservations. <br /> ▪ Confirm and allow customers to stow their wheeled mobility device under the bus free of charge <br /> when the customer chooses to sit in a regular seat and provide assistance with the process. <br /> V.11.1 April2026 Page 12 of 12 <br />