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Council Memo <br /> Information Technology Department <br /> No. 2026-398 <br /> DATE: 10/5/2026 <br /> TO: Honorable Mayor Julie Moore Wolfe and City Council Members <br /> FROM: Melissa Hon, City Manager <br /> Travis Schanaman, Director of Information Technology <br /> SUBJECT: Resolution Authorizing Renewal of Agreement with OpenGov Inc. for the Continued Use of the <br /> OpenGov Platform <br /> SUMMARY RECOMMENDATION: Staff recommends that the City Council approve the attached <br /> resolution, authorizing the City Manager or their designated alternate to pay OpenGov Inc, for continued use of <br /> the permitting and licensing, and code enforcement workflow platform. <br /> BACKGROUND: The City of Decatur has contracted with OpenGov to support streamlining and increasing <br /> the visibility of the Permitting and Licensing, and Code Enforcement and to reduce human processing time. <br /> This is a web-based and cloud-hosted platform used to coordinate activities in the areas listed. This system <br /> generates reports, letters and notifications and is designed for personnel and residents to check on and view the <br /> status of submissions from any device from anywhere an active internet connection can be obtained. <br /> IT staff have invested 1,550 hours in the last year in the development and configuration of the platform, to <br /> include integration into GIS and have assisted departments in identifying redundant and inefficient processes, <br /> simplifying them as IT staff build out the workflows. Additionally, the use of the application has assisted in <br /> identifying an opportunity to address 5,600 records for expired permits and to correct and end a credit holding <br /> process that was ineffective. <br /> LEGAL REVIEW: <br /> PRIOR COUNCIL ACTION: In FY2025 and FY2024, the City of Decatur budgeted for and approved the <br /> purchase of subscription to the OpenGov platform and professional services. <br /> POTENTIAL OBJECTIONS: None <br /> INPUT FROM OTHER SOURCES: None <br /> STAFF REFERENCE: Travis J. Schanaman, IT Director, (217)450-2236 <br /> BUDGET/TIME IMPLICATIONS: The total for this contract renewal is $42,397.38 for 12 months for access <br /> to the OpenGov platform. This is within expectations and projections for this particular module. <br /> ATTACHMENTS: <br /> 1. RESOLUTION AUTHORIZING RENEWAL OF AGREEMENT WITH OPENGOV INC. FOR <br /> CONTINUED USE OF THE OPENGOV PLATFORM. <br /> 2. INV28694 - Opengov <br />