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R2015-66 ANNUAL SERVICE AGREEMENT WITH SUNGARD
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R2015-66 ANNUAL SERVICE AGREEMENT WITH SUNGARD
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Last modified
2/27/2017 9:08:16 AM
Creation date
7/21/2015 1:22:42 PM
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Resolution/Ordinance
Res Ord Num
R2015-66
Res Ord Title
ANNUAL SERVICE AGREEMENT WITH SUNGARD PUBLIC SECTOR, INC.
Department
Police
Approved Date
6/1/2015
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Programming and consultation services to assist the customer in generating an ortho photography layer. Ortho <br /> photographs are aerial pictures that can be displayed as a mapping layer. SunGard Public Sector will assemble the ortho tiles and <br /> create a reference database file that will be used by the SunGard Public Sector product line. SunGard Public Sector will install the <br /> ortho's on the clients CAD Server. Accepted ortho files formates are SID,TIFF,JPG and BMP. The customer is responsible for <br /> providing ortho source files to SunGard Public Sector. <br /> SunGard Public Sector will perform three(3)detailed reviews of the customer's centerline data at SunGard Public <br /> Sector's office during project implementation. The objective of this review is to identify suspicious data elements in the customer's <br /> n used with CAD. Examples include missing ranges,overlapping addresses,reversed ranges, <br /> centerline that may be of issue when P <br /> etc. The cu <br /> customer is provided with a summary report and supplemental Excel reports that help identify the suspicious data. These <br /> audits are only a tool to be used by the customer and are not intended to be a substitute for customer data testing and verification. <br /> subject to additional professional <br /> ° 50°k and 90%of project completion. Additional requested audits are � p <br /> Audits occur at 10/o, P j <br /> charges. <br /> Special Notes <br /> SunGard Public Sector supports converting ESRI E00,ESRI Shape or Mapinfo source data. <br /> This service assumes the customer provides SunGard Public Sector all required GIS layers and associated data elements <br /> (attribute data)and that SunGard Public Sector is not required to provide any digitizing services. This is an estimate of the services <br /> needed,to determine the final conversion costs SunGard Public Sector would need to first evaluate the customer's GIS data. <br /> All delays in the project caused by defects of data will be the sole responsibility of the Customer. SunGard Public Sector <br /> shall not assume any liability for any and all errors associated with the converted GIS resources. <br /> I errors and ensuring The customer is responsible to correct al 9 the accuracy of all GIS provided data. <br /> The customer is responsible to digitize all required layers to support the public safety GIS-based CAD and RMS <br /> map <br /> subsystems. <br /> The customer is responsible for the validation of all map line work,attribute information and related data as well as <br /> providing resources to field verify all of the GIS data. <br /> NOTICE OF SUNGARD PUBLIC SECTOR'S DEPENDENCY ON CUSTOMER'S GIS DEPARTMENT: <br /> SunGard Public Sector's ability to provide conversion services relating to Geographic Information System(GIS),maps or <br /> geographic analysis,etc.is contingent on the Customer providing SunGard Public Sector with the resources and data defined in <br /> SunGard Public Sector's CAD Map Resource Guide that is <br /> incorporated into this agreement as an Exhibit. <br /> The Customer shall provide SunGard Public Sector with a centerline file that contains the following: Block ranges(address <br /> ranges are required) <br /> Street names <br /> Street prefixes <br /> Street suffixes <br /> Jurisdiction/City Code <br /> X/Y Coordinate Pairs for each street segment(referred to as ARCS by ARCINFO) <br /> The Customer is responsible for the accuracy of the street inventory and for the accuracy of all attribute data associated with street <br /> segments.Examples of such accuracy include: <br /> Missing streets <br /> Missing street segments <br /> Missing intersections <br /> Errors in street names,street prefixes,street type,etc. <br /> Part Number CAD-MNT-TRN <br /> Description:CAD MAINTENANCE TRAINING <br /> Long Description:Training for key personnel and system administrators(4-6 people max.)responsible for system configuration <br /> (including setting codes to reflect agency business practices)and maintenance. Class duration=up to 5 days. <br /> SunGard Public Sector recommends scheduling this training at company headquarters in High Point,NC. If Customer requests on- <br /> site training,the Customer is responsible for setting up a suitable training environment following guidelines provided by SunGard. <br /> Part Number:CAD-USR-TRN <br /> Description:CAD USER TRAINING <br /> Long Description:Training for end-users(10 people max.)on base CAD. Topics include navigation,call-processing,dispatching, <br /> searching,and reporting. Class duration=up to 10 days. <br /> Part Number.MCT-BMS-T3 <br /> Description: BASE MOBILE SERVER SOFTWARE UP TO 75 WORKSTATIONS <br /> Long Description:Server license of SunGard Public Sector's Mobile Server Software to support up to 75 Mobile Units registered on <br /> the Message Switch(not concurrent mobile users). Mobile Server processes all mobile inquiries to SunGard Public Sector's CAD <br /> and RMS databases. <br /> Part Number:MCT-CLIENT <br /> Description: MCT.CLIENT-DIGITAL DISPATCH <br /> Long Description:Workstation license for the application software for the mobile unit allows the unit to receive and transmit digital <br /> (silent)dispatching,car-to-car and car-to-console messaging,premises and call information,magstripe reading(where available), <br /> perform local,State and NCIC queries,and receive search information and mugshots from RMS. <br /> Page 15 of 26 <br /> SPS License 71112010 <br />
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