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R2015-66 ANNUAL SERVICE AGREEMENT WITH SUNGARD
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R2015-66 ANNUAL SERVICE AGREEMENT WITH SUNGARD
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Last modified
2/27/2017 9:08:16 AM
Creation date
7/21/2015 1:22:42 PM
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Resolution/Ordinance
Res Ord Num
R2015-66
Res Ord Title
ANNUAL SERVICE AGREEMENT WITH SUNGARD PUBLIC SECTOR, INC.
Department
Police
Approved Date
6/1/2015
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t Technical services for server build,ensure communications are working,connect to the message switch,and configure with mobile <br /> communications. <br /> QA services for application support and configuration to other applications. <br /> Also includes Maintenance Training and the installation of the digital dispatch/Mobile Field Reporting application software on up to <br /> five(5)mobile computers. <br /> Part Number:MCT-SWI-IMPL <br /> Price:$1400 <br /> Description:IMPLEMENTATION OF BASE MESSAGE SWITCH <br /> Long Description:One(1)day of technical services to configure for State Access and to conduct Maintenance Training. <br /> Part Number: MCT-SWI-INST <br /> Description:INSTALLATION OF BASE MESSAGE SWITCH <br /> Long Description:Installation and setup of SunGard Public Sector's Base Message Switch application software. <br /> The Message Switch must run on Windows 2000 Server or higher. <br /> Part Number: MCT-IMPL <br /> Description:MOBILE IMPLEMENTATION SERVICES <br /> Long Description:SunGard Public Sector technical services for MCT systemidata verification after the system administrator training <br /> and the code tables are built. This includes a SunGard Public Sector representative on site the day MCT goes live. <br /> Includes on-site Technical Services;QA testing prior to user training;and on-site go-live. <br /> Part Number:MFR-MNT-TRN <br /> Description:MOBILE FIELD REPORTING MAINTENANCE TRAINING <br /> Long Description:Training for system administrators and key personnel(4-6 people max.)responsible for system configuration <br /> (including setting codes reflecting agency business practices)and maintenance. Topics include setting up the MFR application on <br /> the server and laptops,report submission and approval,and key interactions with RMS. Class duration=up to 1 day. <br /> Part Number:MCT-TTT-TRN <br /> AORN Description:MCT TRAIN THE TRAINER TRAINING <br /> Long Description:Four(4)days of on-site training assistance designed to prepare agency training staff for conducting MCT User <br /> Training. OSSI Training Specialist provides one(1)day of set-up,one(1)day of instruction on MCT followed by two(2)days of <br /> consulting,including observing and providing feedback to agency trainers. <br /> Part Number:MFR-TTT-TRN <br /> Description:MOBILE FIELD REPORTING TRAIN THE TRAINER TRAINING <br /> Long Description:Seven(7)days of on-site training and assistance designed to prepare agency training staff for conducting MFR <br /> User Training. OSSI Training Specialist provides one(1)day of set-up,three(3)days of instruction on MFR followed by three(3) <br /> days of consulting,including observing and providing feedback to agency trainers. <br /> Part Number:MFR-INST <br /> Description:INSTALLATION MOBILE FIELD REPORTING <br /> Long Description:Two(2)days of QA services to install and configure OSSI MFR. Includes install and configuration of add on <br /> modules. <br /> Part Number:MFR-IMPL <br /> Description: IMPLEMENTATION FOR MOBILE FIELD REPORTING <br /> Long Description:QA services to test OSSI MFR. <br /> Part Number:MCT-ADD-TRN <br /> Description:MCT&MFR ADD ON MODULE USER TRAINING <br /> Long Description:Training for MCT and MFR Add-on Modules to include: <br /> One(1)day of Accident Reporting <br /> Part Number:RMS-BASE-75 <br /> Description: BASE RECORDS MANAGEMENT SYSTEM-75 WORKSTATION <br /> Long Description:SunGard Public Sector's Client Server Version of RMS(requires Microsoft's Windows 2000 Server or higher) <br /> includes: <br /> Incident/Offense Module <br /> CrimeMatch Reporting <br /> Arrest Module <br /> Warrants Module <br /> UCR Property Management <br /> Master Name Module <br /> Master Vehicle Module <br /> Page 17 of 26 <br /> SPS License 71112010 <br />
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