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R2015-66 ANNUAL SERVICE AGREEMENT WITH SUNGARD
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R2015-66 ANNUAL SERVICE AGREEMENT WITH SUNGARD
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Last modified
2/27/2017 9:08:16 AM
Creation date
7/21/2015 1:22:42 PM
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Resolution/Ordinance
Res Ord Num
R2015-66
Res Ord Title
ANNUAL SERVICE AGREEMENT WITH SUNGARD PUBLIC SECTOR, INC.
Department
Police
Approved Date
6/1/2015
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Long Description:SunGard's electronic accident submission interface for Illinois will submit accidents from SunGard's RMS to the <br /> state of Illinois in the state provided XML format. This submission takes place on a daily basis. The customer is responsible for <br /> providing the network connectivity to the state of Illinois.""All costs provided by SunGard regarding new development or <br /> modifications are costs for SunGard Public Sector's participation in the development. Any Third Party costs required for the <br /> completion of the project have not been included in SunGard Public Sector's pricing.""" <br /> Part Number: RMS-PROJ-MGNT <br /> Description:PROJECT MANAGEMENT FOR RMS <br /> Long Description:Includes professional services from SunGard Public Sector for management oversight and coordination with the <br /> Customer's project management,SunGard Public Sector's internal resources and any third party vendors. Includes coordinating <br /> with the customer's project manager all SunGard Public Sector related deliveries such as application software,implementation <br /> services,and scheduling of SunGard Public Sectors resources with the customer. <br /> Part Number:RMS-INST <br /> Description:BASE RMS SOFTWARE INSTALLATION CHARGES <br /> Long Description:Includes setting up the server with OS and appropriate databases. Also includes the installation of the base <br /> OSSI RMS and OSSI P2P application software on the server. This service also includes the configuration of up to five(5)RMS <br /> workstations for the RMS application software once on site and operational within the Customer's network. SunGard will train the <br /> system administrator on this procedure so that they are self-sufficient in this area and they can install the software on the remaining <br /> workstations. <br /> Part Number: RMS-MNT-TRN <br /> Description:RMS MAINTENANCE TRAINING <br /> Long Description:Training for system administrators and key personnel(4-6 people max.)responsible for system configuration <br /> (including setting codes reflecting agency business practices)and maintenance. Topics include selecting application settings and <br /> building code tables. Class duration=up to 5 days. <br /> SunGard Public Sector recommends scheduling this training at company headquarters in High Point,NC. If Customer requests on- <br /> site training,the Customer is responsible for setting up a suitable training environment following guidelines provided by SunGard. <br /> Part Number:RMS-IMPL <br /> Description:BASE RMS SOFTWARE IMPLEMENTATION CHARGES <br /> Long Description:This includes Audit.Support during Implementation,and Go Live Assistance. <br /> Review Customers data at SunGard Public Sectors OSSI office during the project. Reviews occur at 10%,50%and 90%of <br /> completion of the Customer building their RMS support files. <br /> QA support for assistance with Implementation. <br /> Two(3)SunGard professionals(i QA,2 Training)to be on-site when the base RMS System goes live as determined by the project <br /> plan. <br /> Part Number:RMS-TTT-TRN <br /> Description:RMS TRAIN THE TRAINER TRAINING <br /> Long Description:Nine(9)days of on-site training and assistance designed to prepare agency training staff for conducting RMS <br /> User Training. OSSI Training Specialist provides 4 days of instruction on RMS followed by 4 days of consulting,including <br /> observing and providing feedback to agency trainers,and 1 day for set-up. <br /> Part Number:RMS-ADD-TRN <br /> Description:RMS ADD-ON MODULE USER TRAINING <br /> Long Description:Training for Add-On OSSI RMS Modules to include: <br /> 1 day for Crime Analysis <br /> 1 %days for Property and Evidence <br /> 2 days for Accident Module <br /> Part Number:RMS-IMPL <br /> Description:BASE RMS SOFTWARE IMPLEMENTATION CHARGES-ACCIDENT SUBMISSION INTERFACE FOR ILLINOIS <br /> Long Description:This includes Audit.Support during implementation,and Go Live Assistance. <br /> Review Customer's data at SunGard Public Sectors OSSI office during the project. Reviews occur at 10%,50%and 90%of <br /> completion of the Customer building their RMS support files. <br /> QA support for assistance with implementation. <br /> Two(3)SunGard professionals(1 QA.2 Training)to be on-site when the base RMS System goes live as determined by the project <br /> plan. <br /> Part Number:INT-OPSRMS�~M�~�_��__�____________________�_...._____� <br /> Description:OPS RMS <br /> Page 19 of 26 <br /> SPS License 711/2010 <br />
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