R2013-54 AUTHORIZING ANNUAL SERVICE AGREEMENT WITH SUNGARD PUBLIC SECTOR, INC.

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Programming and consultation services to assist the customer in generating an ortho photography layer. Ortho photographs are aerial pictures that can be displayed as a mapping layer. SunGard Public Sector will assemble the ortho tiles and create a reference database file that will be used by the SunGard Public Sector product line. SunGard Public Sector will install the ortho's on the clients CAD Server. Accepted ortho files formates are SID,TIFF,JPG and BMP. The customer is responsible for providing ortho source files to SunGard Public Sector. SunGard Public Sector will perform three(3)detailed reviews of the customer's centerline data at SunGard Public Sector's office during project implementation. The objective of this review is to identify suspicious data elements in the customer's y centerline that may be of issue when used with CAD. Examples include missing ranges,overlapping addresses, reversed ranges, etc. The customer is provided with a summary report and supplemental Excel reports that help identify the suspicious data. These audits are only a tool to be used by the customer and are not intended to be a substitute for customer data testing and verification. Audits occur at 10%, 50%and 90%of project completion. Additional requested audits are subject to additional professional charges. Special Notes 11 SunGard Public Sector supports converting ESRI E00,ESRI Shape or Mapinfo source data. This service assumes the customer provides SunGard Public Sector all required GIS layers and associated data elements (attribute data)and that SunGard Public Sector is not required to provide any digitizing services. This is an estimate of the services needed,to determine the final conversion costs SunGard Public Sector would need to first evaluate the customer's GIS data. All delays in the project caused by defects of data will be the sole responsibility of the Customer. SunGard Public Sector shall not assume any liability for any and all errors associated with the converted GIS resources. The customer is responsible to correct all errors and ensuring the accuracy of all GIS provided data. " The customer is responsible to digitize all required map layers to support the public safety GIS-based CAD and RMS subsystems. The customer is responsible for the validation of all map line work,attribute information and related data as well as providing resources to field verify all of the GIS data. NOTICE OF SUNGARD PUBLIC SECTOR'S DEPENDENCY ON CUSTOMER'S GIS DEPARTMENT: SunGard Public Sector's ability to provide conversion services relating to Geographic Information System(GIS), maps or geographic analysis,etc. is contingent on the Customer providing SunGard Public Sector with the resources and data defined in SunGard Public Sector's CAD Map Resource Guide that is incorporated into this agreement as an Exhibit. The Customer shall provide SunGard Public Sector with a centerline file that contains the following: Block ranges(address ranges are required) Street names Street prefixes Street suffixes Jurisdiction/City Code X/Y Coordinate Pairs for each street segment(referred to as ARCS by ARCINFO) The Customer is responsible for the accuracy of the street inventory and for the accuracy of all attribute data associated with street segments. Examples of such accuracy include: Missing streets Missing street segments Missing intersections Errors in street names,street prefixes,street type,etc. ---------------------------------------------------------------------------------------------------------------- Part Number: CAD-MNT-TRN Description:CAD MAINTENANCE TRAINING Long Description:Training for key personnel and system administrators(4-6 people max.)responsible for system configuration (including setting codes to reflect agency business practices)and maintenance. Class duration=up to 5 days. SunGard Public Sector recommends scheduling this training at company headquarters in High Point, NC. If Customer requests on- site training,the Customer is responsible for setting up a suitable training environment following guidelines provided by SunGard. ---------------------------------------------------------------------------------------------------------------- Part Number: CAD-USR-TRN Description:CAD USER TRAINING Long Description:Training for end-users(10 people max.)on base CAD. Topics include navigation,call-processing,dispatching, searching,and reporting. Class duration=up to 10 days. --------------------------------------------------------------------------------------------------------------- Part Number: MCT-BMS-T3 Description: BASE MOBILE SERVER SOFTWARE UP TO 75 WORKSTATIONS Long Description: Server license of SunGard Public Sector's Mobile Server Software to support up to 75 Mobile Units registered on the Message Switch(not concurrent mobile users). Mobile Server processes all mobile inquiries to SunGard Public Sector's CAD and RMS databases. ---------------------------------------------------------------------------------------------------------------- Part Number: MCT-CLIENT Description: MCT.CLIENT-DIGITAL DISPATCH Long Description:Workstation license for the application software for the mobile unit allows the unit to receive and transmit digital (silent)dispatching,car-to-car and car-to-console messaging,premises and call information, magstripe reading(where available), perform local, State and NCIC queries,and receive search information and mugshots from RMS. Page 15 of 26 SPS License 7/1/2010