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Section 13.29 Target Response Time. The "Target Response Time" <br /> is the time period during support hours in which T2 will strive to communicate with the <br /> Subscriber acknowledging a support request by the Subscriber. <br /> Section 13.30 Quote. The Software Subscription Agreement is the <br /> document executed by T2 and Subscriber which incorporates the"Quote" by reference. <br /> Section 13.31 Standard Technical Support.-Standard Technical <br /> Support"includes responses to questions of error by email or telephone. <br /> Section 13.32 T2 Proprietary Material. "72 Proprietary Material" is <br /> defined in Section 10.1. <br /> Section 13.33 Time and Materials Basis. "Time and Materials <br /> Basis" means an hourly basis at the rate specified in the Quote, together with reimbursement of <br /> expenses. <br /> Section 13.34 Web Site. "Web Site" means the Web Site prototype <br /> provided by T2,and subsequently customized at Subscriber's request. <br /> Section 13.35 Web Site Fee. The "Web Site Fee" for the Web Site is <br /> identified in the Quote. <br /> Section 13.36 Wrap-Up Period. "Wrap-Up Period" shall have the <br /> meaning set forth in Quote <br /> Article 14. MISCELLANEOUS <br /> Section 14.1 Escrow of Source Code. T2 entered into a source code <br /> escrow agreement with Lincoln Parry Software, Inc. (the "Escrow Agreement") providing for <br /> the deposit of the source code programs for the executable version of the Software into an escrow <br /> account. The Escrow Agreement further provides, subject to the terms and conditions for which <br /> Subscriber agrees to be bound, that the escrow agent may release the source code to Subscriber <br /> upon the occurrence of one of the release event(s) specified therein. T2 will provide a copy of the <br /> Escrow Agreement to the Subscriber upon request. The Escrow Agreement provides that the <br /> Trustee shall deliver a copy of the source code to the Subscriber only if the Subscriber has <br /> satisfied the procedures and conditions set forth in the Escrow Agreement, including, the <br /> execution of the Non-Disclosure Covenant attached thereto. Upon release of the source code,the <br /> Subscriber is authorized to copy, modify, and create derivative works based on the source code <br /> for the sole purpose of debugging and maintaining the Software. The Subscriber shall remain <br /> entitled to keep a copy of the source code so long as the Subscriber continues to pay the <br /> Subscription Fee under this Agreement. Also, Subscriber shall pay to T2,within fifteen(15)days <br /> of receipt of invoice, the annual administrative fee of Lincoln Parry Software, Inc. Subscriber <br /> shall remain obligated to pay T2 the Subscription Fee notwithstanding the release of the source <br /> code for the Software from the escrow. <br /> Section 14.2 Notices. Any notices or other communications required or <br /> permitted to be given or delivered under the Agreement shall be in writing and shall be delivered <br /> to T2 at its address specified on its web site or to Subscriber at its address specified in the Quote <br /> or to such other address as either party may, from time to time, designate to the other in writing, <br /> VERSION 080212 17 <br />