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advising staff and elected officials (at the request of the City Manager) on all aspects <br /> of the program; developing all necessary documents, soliciting and reviewing bids <br /> received, making recommendations as appropriate and monitoring the ARES' <br /> compliance with the requirements of the Service Agreement. <br /> C. Required Independence and Disclosures. As required by the Electric Service <br /> Customer Choice Act, the Consultant will be in a fiduciary relationship with the City <br /> and owes the City and its Aggregation Members the duty of loyalty and independent <br /> judgment. The Consultant will be disqualified if it acts as the agent for any ICC <br /> certified ARES. It is the duty of the Consultant to disclose any such relationships and <br /> to terminate the agreement in the event of such a relationship. Breach of these <br /> terms will result in the City terminating the Consultant Agreement. <br /> D. Fee. The Consultant shall not be paid directly by the City, but will receive a broker <br /> fee directly from the selected ARES. If the City chooses not to contract with an <br /> ARES, the City will not be responsible to pay the Consultant any fee or <br /> compensation. <br /> E. Confidentiality. The Consultant will have access to confidential customer account <br /> information and agrees not to use that information for any purposes outside the <br /> scope of the services provide by this Agreement and specifically agrees not to use <br /> for itself, or to sell, trade, disseminate or otherwise transfer that information to any <br /> other party for any purpose other than this Aggregation Program. <br /> F. City Assistance. The Consultant shall advise the City on any changes in laws, <br /> rules, tariffs or any other regulatory matter that impacts the Aggregation during the <br /> term of the Service Agreement. <br /> G. Ownership of Work Product. The Consultant shall not use any City work product <br /> for any other client or represent any City work product as its own. <br /> ROLE OF THE ALTERNATE RETAIL ENERGY SUPPLIER (ARES) <br /> A. The ARES shall provide adequate, accurate, and understandable pricing, terms and <br /> conditions of service, including, but not limited to, no switching fees and the <br /> conditions under which Program participant may Opt-Out without penalty. <br /> B. The ARES must provide the City of Decatur and Consultant, upon request, an <br /> electronic file containing the Program participant's usage, charges for retail supply <br /> service and such other information reasonably requested by the City or the <br /> Consultant. <br /> C. The ARES shall create and maintain a secure database of all Program participants. <br /> The database will include the name, address, Ameren account number, and the <br /> ARES's account number of each active Program participant, and other pertinent <br /> information such as rate code, rider code (if applicable), most recent 12 months of <br /> usage and demand, and meter reading cycle. The database will be updated at least <br /> quarterly. Accordingly, the Supplier will develop and implement a program to <br /> accommodate participants who (i) leave the Program due to relocation, Opting-Out, <br /> etc. (ii) decide to join the Program; (iii) relocate anywhere within the corporate limits <br /> of the municipality, or(iv) move into the municipality and elect to join the Program. <br /> D. Education: The ARES shall develop and implement an educational program that <br /> generally explains the Program to all residential and small business customers. <br /> E. ARES will provide updates and disclosures mandated by Illinois law and applicable <br /> rules and regulations, and implement a process to allow any participant the <br /> opportunity to Opt-Out of the Program according to the terms of the Power Supply <br /> Agreement. <br /> Page 8 of 21 <br />