R2010-85 AUTHORIZING AGREEMENT WITH AOK TRAVEL NETWORK, INC.

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. � , . , . OPERATION UPLIFT GUIDELINES The Cab Company shall operate in accordance with the guidelines of Operation Uplift, issued by the City, which shall include, but not be limited to, the following: 1. Only persons who have been certified by the Decatur Public Transit System as unable to use the City's fixed-route bus system due to a disability shall be eligible for fare subsidies under Operation Uplift. The Cab Company shall seek fare subsidy reimburse- ments only for the fares of passengers who present an Operation Uplift photo-identification card, issued by the Decatur Public Transit System, as proof of certification. 2. The Cab Company shall also transport escorts, if space is available, and Personal Care Attendants who are traveling with Operation Uplift participants. Escorts are riders who are not Operation Uplift participants and who are picked-up at the same origin point, and dropped-off at the same destination, as the Operation Uplift rider. A Personal Care Attendant is a person certified to provide care, and required to travel with the Operation Uplift participant. 3. The Cab Company shall seek fare subsidy reimbursements only for the fares of passengers whose trip origin and destination are within the service area of the Decatur Public Transit System, as determined by the City and as amended from time to time. 4. The Cab Company shall seek fare subsidy reimbursements only for rides provided on the days and at the•times that the buses of the Decatur Public Transit System are scheduled to be in operation, as determined by the City and as amended from time to time. 5. The Cab Company shall seek fare subsidy reimbursements only for the fares of passengers who have scheduled their trip(s)with the Cab Company at least the day before the requested day of service, in order to assist in scheduling and dispatching and to facilitate shared (grouped)riding. The City may approve fare subsidy reimbursements for trips not scheduled at least the day before the day of service, in cases such as emergencies, on a case by case basis. 6. Operation Uplift services shall be on a shared (grouped) ride basis and the Cab Company shall combine as many rides as is practicable, even if this involves multiple pick-up points and multiple destinations during a single trip. 7. The Cab Company shall seek fare subsidy reimbursements only for rides for which a "Cab Ride Form",provided by the City, has been properly completed and signed by both the passenger and the driver, showing the date of service, the name and address of the Operation Uplift participating rider,the number of persons escorting the rider, the rider's origin and destination, the pick-up and drop-off times, the mileage of the trip, and the computation of the total fare and fare subsidy. 8. The Cab Company's driver shall make certain that the rider has completed the Cab Ride Form, including an original signature, and, if necessary, shall assist the rider in completing the Form, and the driver shall complete his/her portion of the Form at the end of the trip. - 2 -