R2010-55 AUTHORIZING RENEWAL OF ANNUAL AGREEMENT FOR MUNIS

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Annual Agreement For Operating System & Database Administration Support Invoice to: City of Decatur Contact: Marshafl Sperry Address: 1 Gary K.Anderson Plaza Decatur,IL 62523-1196 Telephone: (217)450-2236 , This Agreement(herein"AgreemenY')is entered into between Citv of Decatur(CUSTOMER)with its principal place of business at 1 Garv K.Anderson Plaza Decatur.IL 62523-1196 and Tyler Technologies,Inc.,MUNIS Division(MUNIS)with its principal place of business at 370 US Route One Falmouth,Maine,04105 on this 12 day of Februarv.2010. The headings used in the Agreement are for reference purposes only and shall not be deemed a part of this Agreement. CUSTOMER agrees to purchase and MUNIS agrees to provide the services listed below in accordance with the following terms and conditions. I. Term of Agreement: This Agreement is effective as of 05/01/2010 and shall remain in force until 04/30/2011 (one year term). Upon termination of this Agreement CUSTOMER may renew the Agreement for subsequent one year periods at the then current fee structure as established by MUNIS. � II. Scope of the Agreement: ' Both parties acknowledge that this Agreement covers the services described below,for the operations of: X City/Town School County Other (This Agreement is limited to only those entities marked.) III. Payment: 1. CUSTOMER agrees to pay MUNIS 15 076.00,for the services as described below.This payment is due and payable upon execution of the Agreement. 2. Additional Charges. Any maintenance perFormed by MUNIS for CUSTOMER who is not covered by the Agreement will be charged at the then applicable time rate. All materials supplied in connection with such non-covered maintenance or support will be charged to CUSTOMER.Any additional charges will be added to the next invoice submitted to CUSTOMER and shall be due on the same date as the other charges included in that invoice. IV. Covered System: Specified Hardware System: PowerEdge 2900 Windows 2003 Database Products: Informix IDS 10 WGE 75 Users V. Terms and Conditions for Support: 1. Scope of Services:MUNIS will provide the following services for the benefit of CUSTOMER. a. OS/DBA Service is available during MUNIS's normal working hours(8:00 A.M. to 6:00 P.M., Eastern Standard Time, Monday through Friday)for the term of this Agreement. b. OS/DBA related trouble calls can be placed by dialing 1-800-772-2260 and choosing option 3,then choosing option 5. . At particular times, your call may be forwarded to the OS/DBA mailbox at extension 5545. In either case,your call will be recorded and answered on a first in first out basis, except on reports that declare your system is down, which are moved to the head of the queue. c. The Windows System Administration services are restricted to the Application Server that MUNIS is installed on. In cases where a stand by server is employed, the stand by server is included as long as the stand by server is only used in the event of the primary application server failing. Specifically, the standard OS/DBA contract for Windows System Administration support is intended to be for a single Windows Server;the MUNIS Application Server. d. Database:The intended coverage for a standard OS/DBA contract is for a single MUNIS Application Server running any number of MUNIS Application modules utilizing 1 live and 1 training database. Therefore, the Database Administration services are restricted to 2 MUNIS Databases, defined as one live database and one training database. (1) In cases where multiple live databases exist, as is the case when more than one business entity shares the MUNIS Application Server, each additional separate business entity is required to contract for the Database Administration Services portion of the OS/DBA Services contract separately at a rate of 50% of the quoted OS/DBA contract price. In this event, one of the business entities sharing the MUNIS Application Server is required to purchase the OS/DBA contract at full price. (2) In cases where multiple databases exist,and all databases belong to a single business entity,only one live and one training database will be covered. Each additional database pair of one li�e and one training, or one live and no training,must be contracted for separately at the rate of 50%of the quoted OS/DBA contract price. e. MUNIS Application Software: MUNIS GUI:The standard OS/DBA service includes coverage for one or two complete sets of MUNIS GUI application programs and forms,defined as one live set and one training set. f. MUNIS Required Foundation Software (1) The standard OS/DBA contract includes a single installation of all MUNIS required foundation software. Revised 7/20/2005