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. <br /> � ► - � ' � <br /> � � � � , - . �� ���� r.� <br /> CUS��`0��: CITY OF DECATUR, IL <br /> CCG Systems, Inc. hereinafter referred to as "CCG", and the City of Decatur, IL hereinafter referred to as <br /> "Customer," agree to enter into a software maintenance agreement in accordance with the following terms <br /> and conditions. <br /> TERMS <br /> This agreement includes automatic renewal on an annual basis with annual fees increasing 3% per year. This <br /> agreement may be terminated by either party providing 60 days written notice to the other party. <br /> �� <br /> Maintenance fees shall be payable yearly in advance. The fee for the 12 month period beginning 1 year from <br /> the customer's installation date is $7,008 (Seven Thousand Eiqht Dollars). This fee covers support <br /> services for the FASTER fleet management system as specified in detail in Exhibit A attached to the Software <br /> License Agreement. <br /> G��� rN�R�s,, co��rr�o��►� <br /> CCG may change its software maintenance fees, terms, and conditions upon 90 days written notice to <br /> customer, but no such change shall be effective until the current software maintenance contract expires. <br /> T`������$ <br /> There shall be added to maintenance fees and other charges to this agreement amounts equal to any tariff, <br /> duties and/or sales or use tax, or any tax in lieu thereof, imposed by any government or governmental agency <br /> with respect to the services rendered by CCG under this agreement. <br /> COVER�AA�'aE <br /> The software covered in this agreement includes FASTER, the fleet management system, and all <br /> options/additions outlined in Exhibit A attached to the Software License Agreement. This agreement also <br /> covers all ongoing support and training which includes, but is not limited to, phone consultation, remote <br /> diagnostic capabilities, site visits (when possible), educational opportunities such as regional training and � <br /> annual users' conference, regular newsletters, and periodic updates to the software, with accompanying <br /> updates to the user manual. <br /> During the term of this agreement, CCG will correct or replace software and/or provide services necessary to <br /> remedy any programming error which is attributed to CCG and which significantly affects use of the software. <br /> Such corrections, replacement or services will be promptly accomplished after customer has identified and <br /> notified CCG of any such error. <br /> Customer agrees to provide CCG with data dumps or error logs, as requested and with sufficient support and <br /> test time on customer's computer system to duplicate the problem and certify that the problem has, indeed, <br /> been fixed. <br /> F�15TER Page 8 of 9 <br /> T�„�������o�Th��� 9 June 2009 <br />