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, � � <br /> individual. If TKB is to provide other individuals ongoing information concerning the <br /> work/scheduling of TKB, it will be the customer's responsibility to provide TKB with the <br /> names of any additional individuals prior to TKB beginning the installation. <br /> b) The Customer's Network, Server, Workstations, Printers, Scanners are the responsibility <br /> of your organization and providers. If possible, a list of these items should be provided <br /> 3o days prior to TKB beginning the installation. <br /> c) The Customer will ensure that any phone/data lines used in the installation are <br /> operating according to specifications by having them checked and tested for a one-week <br /> period prior to TKB beginning the installation. <br /> d) The customer will furnish TKB the names,user IDs, and rights of all users on the system <br /> to be installed prior to the onsite installation. <br /> e) Any lodging,travel and food expenses for an overnight stay will be in addition to the <br /> installation and training costs quoted unless otherwise discussed and agreed. <br /> fl The Customer will allow authorized TKB employees access to all areas involved in the <br /> installation project <br /> Scope of Coverage and Coverage Exclusions <br /> Unless both parties mutually agree,TKB will begin the installation once ALL items are received <br /> by TKB.TKB guarantees that the charges for the installation of the hardware and software as <br /> contained in this document will not exceed the cost of the time purchased unless customer <br /> deviates from the agreed upon implementation. <br /> Time spent by TKB staff at Customer's location is to be used exclusively for the purpose of the <br /> installation of this project as outlined in this installation agreement.Additional Customer <br /> requests requiring TKB staff time not covered in this agreement shall be considered beyond the <br /> scope of this agreement and shall be subject to separate charges. Such requests will be processed <br /> as additional work and will be billed outside this agreement on a separate invoice(s).The <br /> primary responsibility of all TKB staff is the timely and successful completion of this agreement; <br /> other requests or projects will be scheduled as time becomes available. <br /> Any additional TKB staff time and equipment required as a result of another party's errors, <br /> delays,or omissions will also be subject to separate charges.Any alteration or deviation from the <br /> specifications as described in the Installation Summary involving extra cost of material or labor <br /> will become an extra charge over and above the time purchased with this agreement.Any time <br /> spent troubleshooting products and services not provided by TKB,unless otherwise specified is <br /> not included in this agreement and is also subject to additional charges.All hours billed under <br /> separate invoice will be billed at the same rate as the original block of time purchased under the <br /> same terms and conditions. <br /> Warranty <br /> Laserfiche Proposal for the City of Decatur Page 2 of 6 <br />