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L. Provide Participants the daily ability to exchange existing account balances from one investment option <br /> _ _ offered by the Plan to another(except for the limitation described in Section 5A above). Exchange <br /> requests for mutual funds will be processed with the fund being "sold"by the date following the date <br /> Nationwide receives such instructions and will be effective in the new fund not later than the day following <br /> Nationwide's receipt of funds from the"sold"fund. <br /> M. Provide Participants, if they request, a fund prospectus and an annual report for each mutual fund offered <br /> by the Plan. Specific mutual fund prospectuses and other relevant information is to be provided by each <br /> respective mutual fund or other investment provider upon request by Nationwide or a participant. <br /> N. Provide Participants consolidated quarterly statements reflecting the Account balances as of each March <br /> 31, June 30, September 30, and December 31 ("Statement of AccounY'). The Statement of Account shall <br /> indicate the deferred amounts received and processed by Nationwide for each such participant, the <br /> account value of each investment by such participant, the total account value(including earnings or <br /> losses with respect thereto)of each such participant's account at the end of the period. An individual <br /> Statement of Account shall be mailed to each participant in a sealed envelope as promptly as possible <br /> but no later than thirty(30)days following the end of each calendar year quarterly period. Participants <br /> shall be informed that they must notify Nationwide within thirty(30)days of receipt of their statements or <br /> confirmation of their investments, to report any errors to Nationwide. Nationwide will not be liable for any <br /> errors not reported within this time frame. <br /> O. Provide the following reports to the Employer on a timely basis as follows: <br /> (1.) Nationwide shall provide Employer, within thirty (30)days following the end of each <br /> calendar year quarterly period, with a calendar year quarterly Plan statement, produced <br /> as a by-product of the participant statements ("Entity StatemenY'), summarizing all <br /> participant activity that transpired during the reporting period: and <br /> (2.) Quarterly summaries to Employer,within thirty(30)days after the end of each calendar <br /> year quarterly reporting period (March 31, June 30, September 30 and December 31), <br /> indicating the total deferred funds allocated to each investment or insurance option under <br /> the Plan ("Financial Activity Confirmation StatemenY'); and <br /> (3.) Calendar year quarterly Surrender Audit Reports, to Employer within thirty (30) days <br /> following the end of each calendar year quarterly reporting period, showing by <br /> participant, Social Security number,the total amount surrendered by fund and the date of <br /> such surrenders. The type of withdrawal (for example, annuity purchase, payments due <br /> to termination of employment, and unforeseeable emergency withdrawal), will be <br /> indicated by a finro-digit reason code <br /> P. Maintain,for a reasonable time, the records necessary to produce the above mentioned reports, and <br /> agrees that all records shall be the property of EMPLOYER. EMPLOYER agrees that all related <br /> computer tapes, disks and programs shall remain the property of Nationwide. <br /> 8. DISTRIBUTIONS <br /> A. Nationwide will assist the Participant in preparing the necessary forms to select his/her distribution option. <br /> B. Participants electing a payment of a lump sum amount will receive distribution of their account within ten <br /> (10) business days of the earliest day permitted by the Plan. However, Nationwide shall initiate the <br /> processing of all approved emergency/hardship requests upon receipt. <br /> C. Nationwide will provide necessary forms and process payments from the ParticipanYs account, to the <br /> company selected by the Plan to provide annuity options to Participants. Participant will be required to <br /> submit properly completed forms to Nationwide in a'time trame necessary to effectuate the"payment <br /> begin date"requested by Participant. <br /> -5- <br /> M:\Corp�2038\020fNationwide MasterAdministration Agreemenl.doc <br />, DC-4055-0905[nIJ <br />