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� <br /> `1 • ," <br /> '' TABLE OF CONTENTS <br /> :.J <br /> ADMINISTRATIVE SERVICES AGREEMENT ................................................... 1 <br /> SEC'TION 1: APPOINTMENT .. . . . .. . ..... . . ... ... ... .. . ... ... . . . . .. . ... ..... . ... . . . . ... . . . . .... 5 <br /> SEC'TION 2: AGREEMENT DEFINITIONS .. .. .... ... .. . . . . .. . . ... . .. . . . . . . .... . . ... . ...... ... . . . . 5 <br /> SECTION 3: SERVICES TO BE PROVIDED BY T'HE CLAIM ADMINISTRATOR.. .. . . .. .. . .. . . ... . . ... . 7 <br /> SECTION 4: CERTAIN RESPONSIBILTI'IES OF THE EMPLOYER <br /> AND THE CLAIM ADMINISTRATOR .. .. . .. . ... .... . . .. ... .. ... . . . ... .... .. .... ... . 8 <br /> SEC'I'ION 5: 'I'HIRD PAR'I'Y DATA RELEASE ..... ... .. .... . .. . ... . . . .... . . ... . . . . ... ... .. . ... ... . 9 <br /> SECTION 6: REFERRAI,OF CERTAIN CLAMS/INQUIRIES . . . . . .. . . .. . . .. . . . ... . . . ... ... . . . .... ... . 10 <br /> SEC'TION 7: CLAIM DISPUT'E RESOLUT'ION .. ... . . . .... . . . . . .. . . ... . .. . . . ... .... . . . ... .. . . . . ... . 10 <br /> SECTION 8: FINAL DE'T'ERMINATTON OF CLAIMS/INQUIRIES . .. . . ... . ... . . . ... .. . .. . ... .. . ... .... 10 <br /> SECTION 9: COOPERATION OF THE PARTIES . . ... ... . . . .. . . ... .. .. . . . .. ... . . . .... ... . .. ... . .. . . 10 <br /> SECTION 10: CERTTFICATE OF CREDITABLE COVERAGE .. ... ..... . .... ... . . . ....... . .... . ... .. . 10 <br /> SECTION 11: INDEMNIFICATIOIV .. .. ...... . .... ...... ... ... ...... . . . . ... .. . ... ... . . . ... .. .. . .. 10 <br /> SECTION 12: AUDIT AND CORRECTION OF AUDIT ERRORS . .. . . ... . . . . . . .. . . .... . . ... . .. ... . ... . 11 <br /> SECT'ION 13: TERM AND TERMINATION OF AGREEMENT.. ... . ..... . . . . ... ... ... ... . . . .. . . . .. . . . 12 <br /> SEC'TION 14: RELA'I'IONSHIP OF PARTIES .. .. . ... ..... . ... . ... ... . .. . . . ... . . ..... ... . . . . .. . .. .. . 12 <br /> SECT'ION 15: ERISA .. ... ... ....... . ...... . .... ..... . . .. . ... .... . . . . . ... .. . .... ... ...... .... . . 13 <br /> SECTION 16: PROPRIETARY MA'TERIALS .. ...... ... .. . . .. . ... .... . .... ... .. . . ... ... . . .... . .. . .. 13 <br /> SEC'TION 17: ELECTRO1vIC DOCUMENTS .. . . ... . ... . ... . . . . . .... . ... .. . . . .. .. . . .... . . . ... ... . . . 14 <br /> SECT'ION 18: RECORDS .. ... ... ... . . .. .. . . . . . . . ... . . . . . . .. . . ... . . . .. . . . . .. . . . . .... . . . ... . . .. . . 14 <br /> SECTION 19: APPLICABLE LAW . . ... . ... . . .... . . . . .. ... . . . . . . ... . ... . . . . . . . .. . . . ... . . . .. . . ... . 14 <br /> SEC'ITON 20: ENTIRE AGREEMENT .. . ..... . .... . . . .. . .. . . .. . . ... . .. . . ... .. . . . . . . ... ... ... . ... . 14 <br /> SECTION 21: NOT'ICE AND SA'I'ISFACTION.. ....... . . . . .. . . .. . . ... . . . ...... ..... . . ... ... .. . ... .. 15 <br /> SECT'ION 22: LIMI'I'ATION OF LIABILI'I'Y .. ..... .... ....... . .. ... . . . . . . ...... ... . ... . ..... ... . . . 15 <br /> SECTTON 23: DISPUTE RESOLUTION/ARBITRATION . . . .. . .. . . . .... ... . .. . . . ... . .. . .. .... . . . ... . . 15 <br /> SECTION 24: OBLIGATTON TO CONTTNUE PERFORMANCE . . . . . . .. .. . . . . ... . ... . .. .. . . .. .. . .... . . 15 <br /> SECTION 25: NOTTCES. . . . . .... . . ... . ... . . . .. . .... .. ... ... . . . .... ... . .. . . .... . . . .. . . .. . .. . ... . 15 <br /> HCSC IL ASA Rev.6(07 -2- <br />