R2004-126 ACCEPTING PROPOSAL - Laserfiche WebLink

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. effort where warranted. Attorney and third-party claims adjusters' billing shall be analyzed for consistency and compliance with customary practices. Contractor shall coordinate and expedite, where necessary, communication with any third-party adjusfers and attorneys. 3.5 Special Account Instructions: In performing its duties hereunder, Contractor shall use its best efforts to comply with the City's instructions, provided, however, that nothing contained in those instructions conflicts with any duty owed to any entity providing insurance converge to the City, or with any applicable laws, rules, or regulations pertaining to performance of services hereunder. 3.6 Reporting: The Contractor shall provide the City with monthly summary reports of activity and status of claims; including loss experience, total claims by type, amount of claims paid, and other information as required by the City. 3.7 Risk Control: The Contractor shall provide consulting services, as requested by the City, in the areas of risk assessment to minimize risks and on-site training designed to irnprove safety and reduce the number of liability claims. 3.8 Other Services: The Contractor shall rovide other p services which ma from time to Y � time be required by the City to fulfill the intent of this AGREEMENT. 4. RIGHTS AND DUTIES OF THE CITY 4.1 Claims Reporting: The City shall promptly report to Contractor each Claim that the City desires Contractor to handle under this AGREEMENT. 4.2 Coverage Verification: For each Claim reported to Contractor, the City shall verify the types of insurance coverage applicable at the time of the loss or injury giving rise to the Claim, and shall notify Contractor of the same within seventy-two (72)hours after the Claim is submitted to the Contractor. 4.3 Required Information: As a condition to Contractor's performance of services hereunder, the City shall provide to Contractor copies of all applicable Self-Insurance Law/Filings, and such identifying and contract information regarding the City as Contractor may require in order to provide services under this AGREEMENT. Such identifying and contract information shall be updated by the City as necessary. 4.4 Cooperation of the City: The City shall assist Contractor in the investigation; defense, and settlement of any Claim upon request by Contractor, and shall take all steps reasonably necessary to allow Contractor to perform its duties hereunder, including providing Contractor with any requested documents and witnesses necessary to invesrigate, defend, and settle any Claim. -4 -