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which you need an update. The Team Leader will call you back or have someone <br /> call you to work on the issue or give you an update. <br /> Team Leaders and their phone extensions are as follows: <br /> John Carolan (X4196) Financials Team <br /> Sonja Johnson (X4157) Payroll Team <br /> Shawn Gaudreau (X4424) Tax Team <br /> Laurie Littlejohn (X4392) Utility Billing Team <br /> Lisa Couture (X4385) OS/DBA Team <br /> If you have not heard from the team leader,you should call Catherine Joy <br /> McCarron,Manager of Technical Support at extension 4124. CJ McCarron will <br /> find out when the technician can call you or will have a senior technician call you <br /> as soon as possible. <br /> 4 <br />