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stemming from governmental bodies (including courts and regulatory bodies), acts <br /> of nature, acts of public enemies, acts or omissions of camers, which may delay, <br /> hinder or prevent performance under this Agreement, provided Ameritech has <br /> exercised reasonable measures,if feasible, to mitigate such delay or failure; or ', <br /> (b) Any wrongful or negligent act or omission of Customer or its employees, agents, <br /> subcontractors or affiliates; or <br /> (c) Customer's failure to provide access to Customer's premises as reasonably <br /> requested by Ameritech. <br /> 15. Indemnification <br /> Each party shall defend, indemnify and hold harmless the other party, its corporate <br /> af�liates, and their officers, employees and agents from and against all losses, damages, <br /> claims, liabilities, and expenses (including attorneys' fees and costs) whether based in <br /> contract or tort (including strict liability) to the extent arising out of or resulting from the <br /> indemnifying party's acts or omissions, or those of persons furnished by the indemnifying <br /> P�Y• <br /> Customer shall defend, indemnify and hold harmless Ameritech, its corporate affiliates and <br /> their officers, employees and agents from and against claims for libel, slander, or the <br /> infringement of copyright arising directly or indirectly from the material transmitted over <br /> the facilities or the use thereof; against claims for infringement of patents arising from, <br /> combined with, or used in connection with facilities furnished by Ameritech, apparatus and <br /> system of Customer; and against all other claims arising out of any act or omission of <br /> Customer in �onnection with the facilities provided by Ameritech. <br /> The indemnified party shall promptly notify the indemnifying party of any written claim, <br /> loss or demand for which the indemnifying party may be responsible under this provision <br /> and shall cooperate with the indemnifying party to facilitate the defense or settlement of <br /> the claim. The indemnifying party shall keep the indemnified party reasonably apprised of <br /> the continuing status of the claim, including any lawsuit resulting therefrom, and shall <br /> pernut the indemnified party, at its expense, to participate in the defense or settlement of <br /> such claim. The indemnifying party shall have final authority regarding defense and <br /> settlement. <br /> 16. Limitation of Damages <br /> No liability shall in any case attach to Ameritech for any indirect, incidental, or <br /> consequential damages, including lost profits, sustained or incuned in connection with this <br /> Agreement and the performance or nonperformance of the Centrex Service and features <br /> provided pursuant to this Agreement regardless of the form of action, whether in contract, <br /> tort, strict liability, or otherwise, and whether or not such damages, injuries, losses or <br /> expenses are foreseeable. It is understood and agreed that Ameritech is not an insurer and <br /> CONFIDENTIAL <br /> Subject to restricrions on first page <br /> TJNI 12/12/2002 8 <br />