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Schedule of Work <br /> The following page provides the schedule for the study. As Shown,the first two weeks shall be <br /> spent working with DPTS staff to collect readily available service information and data. This <br /> information shall be copied and distributed to the entire study team and reviewed and discussed. <br /> The review of this data will help the Contractor structure the focus of the on-site visit and <br /> observations of operations. During the first two weeks,the Contractor shall also discuss the <br /> formation of a Project Advisory Committee with DPTS staff. If an Advisory Committee is <br /> formed, the Contractor shall work with DPTS staff to contact potential members and schedule a <br /> first meeting. <br /> The Contractor shall spend a full week on-site in the fourth week of the project. A kick-off <br /> meeting with DPTS staff and with a Project Advisory Committee(Task 2) shall be held on day <br /> one. While on-site,the Contractor shall conduct a review of the eligibiliry determination process <br /> and outcomes(Task 3). The Contractor shall also observe all three operations first hand(Task 4) <br /> and shall review program management, funding,billing and monitoring procedures and data <br /> (Task 5). <br /> Following the week on-site, the Contractor shall contact identified riders and local agency staff <br /> to get direct feedback on operational policies and procedures and on perceived service quality <br /> (Task 6). This shall be done in person during the week on-site and for the two weeks following <br /> the on-site visit. <br /> Once the Contractor has made all firsthand observations and has colleted quantitative data and <br /> qualitative input,the Contractor shall generate detailed service information(trips, miles and <br /> hours by provider; no-shows and cancellations; service comments by type by provider; trips by <br /> time of day; service capacity—number and types of vehicles in operation—by time of day and <br /> day of the week; and demand—trips requested—by time of day). This shall be done in weeks 5- <br /> 7 as part of Task 7. During this three week period,the Contractor shall also develop detailed <br /> system performance information(trips per rider,trips per capita,productivity,trip length, cost <br /> per trip, miles and hours, etc.). Estimates of future demand shall also be made in weeks 5-7. <br /> Finally, service levels and performance shall be compared to peer system data. <br /> Once all system data is prepared,the Contractor shall prepare a draft report summarizing <br /> observations made, data collected and generated, and including initial recommendations(Task <br /> 8). This draft report shall be prepared in weeks 8-10. Copies of the draft report shall be <br /> submitted to the City;two weeks is included in the schedule for the draft findings and <br /> recommendations to be reviewed by City staff. A meeting to discuss findings and initial <br /> recommendations shall be held in week 12 (Task 9). Meetings shall be held with DPTS staff as <br /> well as the Project Advisory Committee. <br /> With feedback from DPTS staff and Advisory Committee members,the Contractor shall prepare <br /> a final set of recommendations, along with a detailed implementation plan(Task 10). The final <br /> plan shall be prepared in weeks 13-14. This final set of recommendations and implementation <br /> plans shall then be incorporated into a single final report(Task 11). The Contractor will submit <br /> the final report to the City by the end of the 15�'week of the project. The Contractor shall be <br /> Decatur Public Transit System 2C Paratransit Planning Study Agreement <br />