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<br /> As part of our commitment to service excellence, Netech has assembled an experienced team
<br /> of technical staff to assist in the operation and maintenance of your network. We offer a
<br /> comprehensive suite of services to help maintain your Cisco solution. The maintenance suite is
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<br /> One phone number, one email address is all ou need for the support of all your Cisco I
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<br /> The Netech Technical Center is staffed by a 24-hour, customer service team to support your �,
<br /> organization. The group is staffed 24 hours a day, seven days a week, 365 days a year. '
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<br /> Netech Corporation's Cisco maintenance services eliminate the frustration of dealing with
<br /> remote support providers who do not have in-depth knowledge of your network, and therefore I
<br /> cannot supply expertise. Netech's support engineers will know your network! They hold your
<br /> configurations, both hardware and software, and can provide configuration and implementation
<br /> expertise if necessary. This work can be done at the local Netech office configuration area and ',
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<br /> Hardware replacement parts are guaranteed in stock for your configuration at locations in
<br /> Wisconsin, Michigan, Ohio, Illinois and Indiana.
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<br /> As a preferred customer under Netech Maintenance, you'll receive priority treatment should you
<br /> ever require an engineer to be dispatched to your location. The engineer will be onsite within
<br /> the terms of your contract and will make the resolution as quickly as possible with parts from
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<br /> Netech has complete flexibility, which allows us to make contracts for partial year service and�J
<br /> extend services to make all of your contracts co-terminus. The contracts can be tailored to suit
<br /> your particular budget and/or business needs. "Netech partners with Cisco for support of your j
<br /> local or wide-area Cisco network with firstclass Netech Corporation services—end-to-end."
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