R99-116 ACCEPTING THE BID - Laserfiche WebLink

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for the services rendered hereunder,and subj ect to the provisions hereof the City shall not act in any manner or fashion to impair,harm,lessen or compromise any lien or claim Prairieland may possess by law or agreement or the right of Prairieland to receive payment for the services described herein so long as such fees and charges are set forth in Schedule A attached hereto. Notwithstanding anything to the contrary herein, the City may act to protect the integrity of evidence necessary for actions by the Decatur Police Department. 14. Complaints. Prairieland shall provide a consumer complaint procedure available to individuals or entities dealing with Prairieland in relation to the subject matter hereof, which procedure shall include a written document to be completed by the individual or entity dealing with Prairieland in a form substantially similar to that exemplar attached hereto and made a part hereof as Exhibit B. Prairieland will provide to the Decatur Police Department a copy of any written consumer complaint received by Prairieland in relation to Prairieland services provided hereunder. Should any individual or entity complain in writing to the City or the Decatur Police Department about Prairieland in the performance of duties set forth herein, the City (or the Decatur Police Department, as the case may be) shall deliver to Prairieland,within fourteen(14)days after receipt thereof, a copy of said complaint. 15. Personal Property Contained Within Vehicle. Prairieland shall provide a reasonable means for individuals having the lawful right of immediate possession of personal property, excluding accessions to said vehicles, contained within vehicles towed and/or stored pursuant to the terms of this Agreement to obtain possession thereof. If an item of personal property is identified to Prairieland for release,and such item is of a nature as to be,or transportation thereof may be, suspicious, dangerous, unlawful or illegal, Prairieland may contact the Decatur Police Department rather than release the item immediately to the person requesting release thereof. In the case of contraband, Prairieland is likewise permitted to deliver the same to the possession of the Decatur Police Department rather than releasing the same to the person requesting its release. Prairieland may demand reasonable identification from such individual claimants (by way of example and not excluding other means, photographic identification such as a valid driver's license)and demand further that said claimants reasonably identify the personal property for which release is sought or requested and that said claimants indemnify and hold harmless Prairieland for the release of such personal property. Without limiting other similar types of requests for release of such personal properiy,the accurate and truthful completion of the exemplar,attached hereto and made a part hereof as Exhibit C,shall be deemed appropriate for an authorization for release of such personal property. Prior to execution hereof, Prairieland has instituted a Policy, a true and accurate copy of which is attached hereto and made a part hereof as Exhibit D,which the City agrees is sufficient in order to comply with the terms hereof relating to the release of personal property located within vehicles towed and/or stored pursuant to the terms hereof. -6-