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�_ <br /> r <br /> EMERGENCY COMMUNICATIONS SPECIALIST <br /> Job Description <br /> Page 2 (continued) <br /> Receives, relays, and/or transmits routine and emergency calls to Law <br /> Enforcement, Fire Protection and other pubiic safety agencies and units. <br /> Maintains a log oi radio transmissions, telephone calls, and other <br /> pertine�t information facts and input them into a computer. <br /> Maintains incident reports of complaints. <br /> DESIRED KNOWLEDGE, ABILITIES AND SKILLS <br /> Considerable knowledge of the geography, landmarks, names, location of <br /> prir.cipal streets and roads in the area. <br /> Knowledge of the operation of communication and emergency service {I <br /> equipment. <br /> �ility to think and react quickly and calmly during emerger.cies and to <br /> formulate accuraLe, prudent decisions in a stressful environment. <br /> �bility to perform multiple tasks. <br /> Ability to understand and follow �oderately complex oral and written <br /> instructions and procedures. <br /> Ability to establish and maintain e�fective working <br /> relationships with public, safety personnel, and co-workers. <br /> Skill ir. the use and operation of computer equipment and terminal <br /> including the keyboard. <br /> S:�i11 in the use of standard office equipment. <br /> Ski11 in carrying out orders with precision and speed. <br /> P�ility to learn ar.d apply public sa�ety regulations and procedures. <br /> A�ility to speak clearly and conciseiy. <br /> DESIRABLE TRAINING AND EDUCATION <br /> Graduation from high school or equivalent supplemented with courses in <br /> Secretarial Science. Operation of co:nmunications and emergency service <br /> equipment, or any equivalent combination ot training and experience. <br /> NOTE: This position has three (3) Distinct Levels of Proficiency: <br /> Levei I - Receive 911 calls, determine priority, re�er calls to proper agency <br /> or Supervisor; dispatch Macon County Law Enforcement Personnel and County Fire <br /> Personr.el. <br /> Leve1 II - Proficient at Level I, plus dispatch City of Decatur Fire Personnel <br /> and Emergency Medical Services. <br /> Level III - Proficient at Level II, plus dispatch City of Decatur Law <br /> Enforcement Personnel. <br /> Pay Grade - Leve1 I 9 <br /> Level II 11 <br /> Leve1 III 18 <br /> 02/96 <br />