R97-31 AUTHORIZING AGREEMENT H.T.E., INC.

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�Y �. HTE Support Services The anitial term of HTE application support services shall commence one hundred twenty (120) days after delivery of the Licensed Program(s),and extend for a twelve(12)month term. Subsequent terms of support will be for rivelve(12)month periods, commencing at the end of the initial support period. Third Party Support Services The initial term of Third Party application support services shall commence one hundred twenty (120) days after delivery of the Licensed Program(s), and extend for a twelve(12)month term. Subsequent terms of support will be for twelve(12)month periods,commencing at the end of the initial support period. Application Training Listed above, if applicable, are the number of days of training for the Licensed Programs listed. Additional application training, if requested by the Customer, can be provided upon request at the standard billing rate in effect at that time, which at the time of this Supplement is One T'housand Two Hundred Eighty Dollars($1,280.00)per day. The fee quoted does not include travel and living expenses. Cancellation Charges Customer acknowledges that HTE makes every effort to schedule training and project management sessions sufficiently in advance to make effective use of HTE's personnel and to obtain favorable prices for travel and living. Accordingly, the following cancellation charges apply to training ar on-site project management sessions canceled at the request of Customer: cancellation within seven (7) days of start date, Customer pays fifty percent(50%)of the total price for the training or on-site project management; cancellation within three(3)days of start date, Customer is responsible for enrire price of the training or on-site project management. In addition to the foregoing, Customer shall be obligated to reimburse HTE for any non-refundable expenses incurred by HTE for travel expenses. Notwithstanding the above, HTE will endeavor to reschedule HTE personnel in order to mitigate Customer's costs and expenses under this paragraph. To the extent HTE is successful in such rescheduling,Customer's payment obligations shall be reduced. Third Party Software and Hardware Unless otherwise stated, Customer shall enter into separate license and/or maintenance agreements with each individual third party hardware or third party software supplier for the equipment or software as may be provided herein. Warranty and maintenance offerings by HTE for its Licensed Program(s) do not apply to any third party hardware or third party software supplied under this Supplement. HTE does not make any warranties nor provide any source code for any non-HTE products unless otherwise provided herein. T'he return and refund policy of each individual third party Hardware or third party software supplier shall prevail unless otherwise provided herein. Preprinted Terms and Conditions Preprinted conditions and all other terms not included in this Supplement on any purchase order ar other document submitted hereafter by Customer are of no force or effect, and the terms and conditions of this Supplement, the HTE Agreement, and the Hardware Purchase Agreement,if applicable,shall control unless expressly accepted by HTE in writing to the Customer. Non-Hiring Statement During the term of this Supplement and for a period of twenty-four(24)months after the termination of this Supplement, the Customer may not offer to hire or in any way employ or compensate any of the employees of HTE or persons who have been employed by HTE within the immediate past twenty-four(24)months without prior consent of HTE. The terms and conditions contained in this Supplement, including the prices, will be honored as set forth herein, provided this Supplement is fully executed by September 29,2000. Customer warrants that the amounts to be paid hereunder will be paid out of appropriated funds and are not part of a financing arrangement with any third party. CITY OF DECATUR,IL H .E.,INC. � �(�(1�.�-`�.• •�Il a��.-�-`-�—. Authorized Signature utho ize Sig re Y��C F� A6�. L. (�o�c�l BRIAN B. CK��F o� (�o��c,E Print Name&Title Print Name&Title 8 - ai- ov �� -� I� Date -� Date HTE Schedule A DECA-2000503-Schedule A99 Revision.doc Ver. 11/2/99 2 8/17/00