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have an inventory of spare parts and they were not currendy servicing any Seltronics equipment. <br /> The facility was set up to handle both the sale and servicing of general office equipment. <br /> Seltronics also provided me with a list of current users of their equipment. One of the users was I, <br /> the Cape Girardeau, Missouri Police Department and I visited their communications center , <br /> personally to view the equipment and talk to their personnel. I found that the DAT drives in the II <br />, Seltronics equipment have been replaced six (6) times since September of 1993. The personnel <br /> that I visited with also indicated that service was provided by a smaller telephone company I <br /> based in Memphis, Tennessee. Granted, the Cape Girardeau center is small in size but when I I <br /> visited, there was a noise similar to a transformer hum coming from the Seltronics equipment � <br /> that could be heard throughout the center. The personnel present indicated that it had started a <br /> few days earlier but the equipment still functioned OK.... I <br /> Another important reason for preferring the Dictaphone proposal is that the logging equipment <br /> can be expanded from 48 to 64 channels with the purchase of an additional circuit board costing I <br /> approximately $7,000.00 while the Seltronics is limited to 48 channels. It would require a <br /> complete new recording unit to expand the Seltronics logging system. <br /> Sangamon County uses the Dictaphone system that I am recommending and has not experienced <br /> any hardwaze failure in the approxi.mate two year period they have had it. <br /> The intended use for the system mandates that the equipment be of high quality and reliability <br /> with service readily available when required. <br /> Please let me know if you have any questions. <br />