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. H �} � <br /> .M ' y1 <br /> Memorandum <br /> To: Commcmder Michael Mowen, Decatur Police Department <br /> From: Frank Orr, Management Services Department <br /> ' Date: 06/26/1996 <br /> Subject: Recording System Equipment <br /> I have concluded my analysis of competing alternatives to meet the requirement to modernize <br /> the call logging and recording capabilities in the Communications Center in order to properly <br /> interface with the proposed digital telephone system upgrade. The competing vendor proposals <br /> have been sent to you under sepazate cover. <br /> I recommend the following: <br /> 1. That you maintain the same manufacturer for both the logging and ca11 check recorders. This <br /> will assist in troubleshooting any maintenance problems, will limit the costs for <br /> maintenance/repair over the life of the equipment and should ensure any required connectivity <br /> between the two systems. <br /> 2. That you select the Dictaphone Option #2 for a total cost of$71,440.00 over the lower priced <br /> Seltronics proposal that has a price of$68,200.00. <br /> The Dictaphone Option proposal uses a DDS-1 format that is completely acceptable for your <br /> intended use. The more current DDS-2 format(Dictaphone's original proposal)would allow you <br /> to store more i.nformation on a single DAT cassette but it is not worth spending the additional <br /> $18,334,00 to obtain that capacity. The weekly traffic of the Center should still fit on a single <br /> DAT cassette that costs in the azea of$20.00. <br /> The Dictaphone Option #2 proposal includes an optional 320 hour hard drive and also <br /> Dictaphone's Service Response Network that is usually individually priced for approximately <br /> $3,000.00 at no extra charge. The Service Response System is an enhanced service feature that <br /> allows a Dictaphone service center to be informed of system malfunctions as they occur. <br /> The primary reason for my recommendation to accept Dictaphone's proposal over Seltronics' <br /> centers around the issue of service. Simply, Dictaphone maintains full factory trained service <br /> centers in St. Louis, Missouri, Springfield, Illinois, Bloomington, Illinois and Champaign, <br /> Illinois. <br /> Seltronics indicated that they planned to use Specialized Office Services in Springfield, Illinois <br /> to service their equipment if purchased by the City of Decatur. I made an unannounced visit to <br /> their facility at 2755 South llth Street in Sprin�eld and found they did not employ any <br /> personnel that were capable of servicing a PC (the recording system is PC based), they did not <br /> (,v�c.� � <br />