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City Of Decatur <br /> Service Commitment (Cc�nt.) <br /> The Gallagher Team Approach <br /> Delivering the services required can only be accomplished through the focus of a team of quality people.We realize <br /> that no one individual can adequately handle an account, or know all there is to know about your organization. <br /> To achieve the level of service you expect, your team at Arthur J. Gallagher Risk Management Services, Inc. will be <br /> led by your primary Account Executive. As team leader, it will be my responsibility to make sure that your service <br /> needs and interests are recognized, understood, and provided for by the designated service team. <br /> The following is the integrated service team of Gallagher professionals: <br /> Primary Account Executive—Jessica Govic and Ted Miller, overall account responsibilities including client relations <br /> and program marketing, primary contact <br /> Primary Account Executive—Michael McHugh,Area Executive Vice President, management support <br /> Branch Management—Eric Pan,Area President, oversees the management of Arthur J. Gallagher Risk <br /> Management Services, Inc. Public Sector. <br /> Account Assistant—Donald Smolinski, Cary Peters and Tammy Whicker, account management, policy review, and <br /> daily administration <br /> Arthur J.Gallagher Risk Management Services,Inc. <br /> 6 <br />