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City of Decatur <br /> SOW# 1003418808101 <br /> 5/24/2018 P R E (��7 I D I Op <br /> NetApp Storage Implementation for Police Video <br /> • Uninstall and dispose of all equipment retired as part of this project <br /> • Provide all required physical access to the Client's facility (identification badge, <br /> escort, parking decal, and so forth), as required by the Client's policies; and will <br /> provide all required functional access (passwords, IP address information, and so <br /> forth), as required for Presidio to complete the tasks <br /> • Validate the site readiness prior to the dispatch of Presidio personnel to perform the <br /> services being contracted <br /> • Provide adequate facilities for the installation of the hardware. This includes all <br /> necessary peripheral hardware (KVM ports or monitors, keyboards, mice, network <br /> access, etc.) as well as electrical and spatial needs and required Antivirus software <br /> • Provide high-speed access to the Internet for verification of device support <br /> requirements and for software downloads <br /> • Verify operation of the installed/upgraded equipment per the pre-defined Verification <br /> Plan <br /> • City of Decatur will meet Milestones as defined for the project, and if delayed, will <br /> notify the Presidio team immediately. Delays or milestones not completed can cause <br /> delays in project timeline or additional deployment costs. <br /> • Creation of Windows file server to support network share for police video uploads is <br /> out of scope <br /> • Installation of two (2) APC SmartUPS' will be installed by City of Decatur prior to start <br /> of this engagement <br /> 4.5. Project Change Request Process <br /> There may be instances when the scope or requirements of a project will need to be <br /> modified or the client will request a change to the project scope during a project. If this <br /> happens: <br /> • A Project Change Request (PCR) will be created by the project presales and service <br /> delivery teams and presented to the client for client approval. <br /> • The PCR will indicate any changes in services or deliverables, both added and <br /> removed from the scope, along with any associated charges or credits if applicable. <br /> • The Project Change Order/Request will be considered an addendum to the proposal <br /> and will be performed accordingly. <br /> 4.6. Project Deliverables <br /> The following deliverables will be created by Presidio and provided to City of Decatur as part <br /> of the engagement. <br /> Document Description <br /> Revision: 1.0 Confidential and Proprietary Page 10 of 15 <br />