R2018-137 Resolution Authorizing a Services Agreement with Call One for SIP Telecommunications Services

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Infom�ation Technalogy DATE: I I1512018 MEMO: 24l 8-09 TO: Honorable Mayor Julie Moore Wolfe and City Council FROM: James Edwards,I7irector Inforrnation Technology Deparhnent SUBJECT: City Teleco�nnunicatiom�Contracts SU14�NIARY REC4MMENDATION: Staffrecorrnr�nds that City Council approve the attached resalution,authorizing the Interim Ciiy Manager ta sign and execute an agreement with Call One to utilize Synchronous Intemet Protacol(S1P)technology for our exterr�i telecamrnunicarions neecls. SIP will provide teleghone data circuits far the City's voice telephone carrununications and will reduce future telecomanunicarions expenses. BACKGROUND: The City's current voice telephone lines and usage contracts for local,long distance,and telephone data services are provided by Call One under existing agreernents, SIP technology offers a more manageabie arid less costly model far delivery af vaice communication through utilizatian of data networks instead of fixed copper(wired)services. We estimate that we will be able to save rr�ore tt�an$20,000 annually in telephone costs with this new system, savings made possible in large part because we are able to utilize ti�city's new fiber network. Multiple SIP prpviders were co�ared including two iocai in-town providers. Our current telecommunications part�r, Call One,has provided the most cost-effective proposal under a 3-year service agreement locking in costs to the City and will reduce City telephone e�enses rnore than$1,500 per rnonth. A secondary cornponent of tlus proposal is a reduction in the long distance per-minute usage ct�rges. Currently the City is paying.029 cents per minute for all long-distance calls and nottring for local calIs. Under the new Gall One SIP Service agreement the City will be paying nothing for the first 80,000 minutes for local and lang distance,and only A15 cents per rninute far tninutes over 80,000. Tl�City cuzrentiy uses an average of 7$,000 in combined mirnites per month Estimated average net savings far minutes usage is$200 or more per month. PRIOR COUNCIL ACTION: None P4TENTIAL OBJECTIONS. Nane anticipated INPUT FROM OTHER SOURCES: None. STAFF REFERENCE: Jim Edwards,TT Director,450-2236 CC}PY: This agreement repiaces an existing Ca114�agreert�nt and witi have a projected fviced savings of at least$I,50(}per manth or$18,000 per year. ATTACHMENTS: Description Type Cauncii Resolution Resoiution Lettea- Call One VOIP Services Quote and Agreemerd Backup Material