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� '� ��0" ' Support Services Agreement 2019-2021 <br /> • Some items to note as a benefit of this Agreement: <br /> o The hourly rate charged is the same for regular hours,after hours,emergency service,weekend, <br /> holiday,and overtime. <br /> o There is no minimum cali-out charge during narmal business hours. There is a 1.0 hour minimum <br /> charge for after-hours emergency swpport. <br /> o Mileage for travel is billed at the IRS approved amount as calculated from the employee's office <br /> location to site visited during normal business hours, or from deployment location to the site <br /> visited for urgent service. <br /> o Travel time is charged at the same hourly billing rate indicated on the rate sheet. <br /> Time Period and Payment <br /> Start Date: Apri)1,2019 End Date: March 31,2021 <br /> Payment to be made in five(5)equal payments of$14,021 upon being invoiced. <br /> Payment 1: March,2019 <br /> Payment 2: August,2019 <br /> Payment 3: January,2020 <br /> Payment 4: 1une,2020 <br /> Payment 5: November,2020 <br /> The fees for services that are not included in this contract will be invoiced on a monthly basis. <br /> Authorization <br /> The undersigned hereby enter into the agreement as described herein: <br /> Owner: Concentric: <br /> � � � � ��0'�6 :/ 3 19 <br /> ,��,� �� ni <br /> uthorizatlon By Date Authorization By Date <br /> Prpject#190031.Q0 City of Decatur,Illinois <br />