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R2019-87 Resolution Authorizing Annual Service Agreement With Superion, LLC, a Central Square Company
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R2019-87 Resolution Authorizing Annual Service Agreement With Superion, LLC, a Central Square Company
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Last modified
6/18/2019 6:56:27 PM
Creation date
6/18/2019 6:56:23 PM
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Resolution/Ordinance
Res Ord Num
R2019-87
Res Ord Title
R2019-87 Resolution Authorizing Annual Service Agreement With Superion, LLC, a Central Square Company
Department
Police
Approved Date
6/17/2019
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GENERAL PROJECT CONDITIONS <br /> General Project Conditions-Applies to Entire Project <br /> Item 1: This Agreement is based on the assump�on that a Wndows 2Q00 or higher pomain <br /> is already in place and functional. If this is not the case,the Customer is requi�ed to <br /> provide all necessary equipment and services for such implementation. <br /> Item 2: The Customer shall provide a certified TCP/IP network with all communications <br /> equipment and any other required components.The cabling of this neiworlc. <br /> instailation of punch down panels, hubs, routers,etc.will be the responsibility of the <br /> Customer. Additionally,the Customer is responsible for acquiring software that is <br /> needed fo�monitaring and maintaining the network. <br /> Item 3: SunGard Public Secto�always recommends the highest performance cannection <br /> for all LAN and WAN connections. Listed below are SunGard Public Sector's <br /> recommendadflns in order of h[ghest throughput <br /> a. 1 Gb CATS(LAN}or Fiber(WAN} <br /> b. 100 Mb CAT5(LAN)or Fiber(VVAN) <br /> c. 10 Mb CAT5(LAN)or Fiber(WAN) <br /> d. Line of Site Technology <br /> Item 4: If applicable,all RMS/JMS Workstations must be connected to a 10 Mb/sec o� <br /> faster TCP11P LAN. SunGa�d Public Sector recomrnends a 100 Mblsec Switched LAN <br /> for op�mum pertormance. <br /> Item 5: If applicable,all CAD Workstations must be connected to a dedicated 100 Mb/sec <br /> switched TCP/IP LAPI. <br /> Itarn 6: The Customer is responsible for the physical placement of all CAD andlor <br /> RMSlJMS worksta�ons and certifying that they are operational on the CustomePs <br /> networlc. SunGard Public Sector will load our CAD andlo�RMS/JMS software on up to <br /> five(5)CAD and/or RMS/JMS workstations and train the Customer on the loading <br /> process. <br /> ltem 7: SunGa�d Public Sectors CAD Application Software interfaces with the E911 <br /> telephone switch via an RS-232 Serial Cable. The Customer must provide this cable <br /> (with accurate pin-outs)to connect their E911 ALI Conuoller's CAD Port to the <br /> SunGard Services Workstation's serial port. The maximum length of this cable is 50 <br /> feet. In the event that a single CAD Server is servicing multiple communication <br /> centers(one CAD Server and muttipte E911 ALI sources), a SunGard Public Sector <br /> Services Workstation will be�equired for each PSAP for prope�ALI functionality. The <br /> Customer must also provide SunGard Public Sector with accurate ALI interface data <br /> formats fram their E911 Vendor. <br /> Page 11 of 26 <br /> SPS L[cense 711f2010 <br />
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