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EXHIBIT D <br /> Maintenance Specifications and Pracedures <br /> The Party receiving maintenance services from GITY hereunder shall be referred ta herein as the <br /> "Customer". A{{ other capitalized terms nat otherwise defined herein shall have #heir respective <br /> meanings as set farth in the Agreement of which this Exhibit forms a part. <br /> 1. MAINTENANCE. <br /> (a) Scheduled Maintenance. Routine maintenance and repair of the Fiber System described <br /> in this Section 1 shall be performed by or under the directian of CITY, at CITY'S reasanable <br /> discretion. 5cheduied Maintenance sha(I include the following activities: <br /> (i} Patrol of CITY System route on a reasonable routine basis; <br /> (ii) Maintenance af a"Call-Befare-You-Dig„program and all required and related cable <br /> locates; <br /> (iii) Maintenance af signposts along the CITY Fiber System right-af-way; <br /> (iv) Assignment of fiber maintenance employees or subcontractars to locatians along <br /> the Fber System at intervals dependent upon terrain, accessibility, locate <br /> tieke#valume, etc. CITY shall decide the staffing af fiber mair�tenance employees <br /> for the Fiber System; and <br /> (v) CITY shall have qualified representatives on site any time CITY has reasonable <br /> advance knawledge that another persan ar entity is engaging in constructian <br /> activities or otherwise excavating within five (5)feet of the Fiber System. <br /> (b) Unscheduled Maintenance. Non-routine maintenance and repair o# the Fiber System, <br /> which is not included as Scheduled Maintenance, shall be performed by or under the direction of <br /> CITY. Unscheduted Maintenance shali cammence upan the Acceptance Date of the Agreement. <br /> Unscheduled Maintenance shall consist of: <br /> (i) "Emergency Unscheduled Maintenance" in response to a fiber system alarm <br /> triggered by the CITY IT Nelp Desk' or notificatian by any third party of any failure, <br /> interruption or impairment in the operation af the Fiber System, or any event <br /> imminently likely to cause the failure, interruption or impairment in the operation of <br /> the Fiber System. <br /> {ii} "Non-Emeraencv Unscheduled Maintenance"in response to any patential service- <br /> affecting situation to prevent any failure, interruption or impairment in the aperation <br /> of the Fiber System. <br /> Customer shail immediately report the need for Unscheduled Maintenance to the CITY in <br /> I accordance with procedures promulgated by the CITY from time to time. CITY IT Help Desk wi11 <br /> log the time of Customer's report, verify the problem and dispatch personnel immediately to take <br /> corrective action. <br /> zs <br />