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G) OPENGOV <br /> Environment system administrator will be added to the environment following <br /> contract signing and creation. <br /> Documentation Customer will provide OpenGov with: <br /> Receipt • Existing application forms <br /> • Current workflows <br /> • Gathering all existing supporting documentation <br /> System Training During the PLC System Configuration,OpenGov will provide System <br /> Training designed for 2-3 system administrators,which will include: <br /> • How to create and customize the public portal in PLC <br /> • How to create and customize PLC record types (forms, <br /> document templates,fee schedules,workflows) <br /> • How to set up inspections in PLC <br /> • How to create datasets in PLC <br /> • The basic functions of any integrations or other customizations <br /> included in the SOW <br /> • How to export a dataset from the app <br /> . . Best Practice <br /> Functionality Description <br /> Overview of OpenGov assesses and identifies how best to configure and map data <br /> Best Practice to ensure success based on materials provided by Customer. <br /> Customer OpenGov will share what is needed to obtain from Customer and why <br /> Inputs the information drives a successful outcome. <br /> Discuss OpenGov will review department specific documents. Coach the <br /> Recommended Customer on Best Practice application.OpenGov will make solution <br /> Process recommendations based on our domain expertise. <br /> Versus <br /> Current <br /> Process <br /> Solution OpenGov will present a solution document to be mutually agreed upon <br /> Document prior to beginning configuration. <br /> 822.3. onf iguration <br /> FunctionalityDescription <br /> 16 <br />