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g. Assume full liability and responsibility for Student attending Training course(s)under this Agreement. <br /> h. If the Esri Mobile Lab or Mobile Router is used, Customer will <br /> 1. Take delivery of the Esri Mobile Lab or Mobile Router from the shipping agent,and keep it in a secure, <br /> locked area at all times; <br /> 2. Immediately report any previously damaged Esri Mobile Lab or Mobile Router equipment to the Esri <br /> Training Event Assistant upon receipt of the shipment,and <br /> 3. Be financially responsible for loss of,damage to or theft of Esri Mobile Lab or Mobile Router equipment <br /> while in Customer's possession. <br /> 4.5 Student Registration and Training Event Change Policy. <br /> a. Customer will provide advance written notice to Esri Customer Service at service@esri,com to reschedule or <br /> cancel any Esri Training Event or to substitute a student in a scheduled Esri Training Event. <br /> b. A replacement Student must be from the same Customer organization as the Student being replaced. <br /> c. If Customer reschedules an Esri Training Event three or fewer days before the scheduled start date, Esri will <br /> charge Customer 50 percent of the fee plus the cost of the rescheduled Esri Training Event. <br /> d. if Customer(i)cancels an Esri Training Event 3 or fewer days before the scheduled start date without <br /> concurrently rescheduling or(ii)is absent without notice from the Esri Training Event,Customer will be liable <br /> for the full Esri Training Event fee. <br /> e. If cancellation of an Esri Training Event is necessary due to causes beyond the party's reasonable control,the <br /> affected party may reschedule or cancel the Esri Training Event without incurring any liability, <br /> f. Termination of Agreement. Students who are currently registered for an Esri Training Event as of the date of <br /> termination of this Agreement may attend the scheduled Esri Training Event, subject to the terms and <br /> conditions of this Agreement. <br /> 4.6 Invoicing; Prepaid Fees. <br /> a. Esri will invoice Customer upon completion of the Esri Training Event or on purchase of a Training Pass.On <br /> Customer request,Esri will invoice in advance for an Esri Training Event. <br /> b. If Customer is invoiced and pays that invoice prior to the scheduled Esri Training Event,then Customer has <br /> 1 year from the date of the invoice to consume Training days.For a multiyear order,Training days must be <br /> consumed by the end date specified on the Esri quotation.Thereafter, all prepaid fees are forfeited. <br /> c. Training Pass redemption rates are described at hftps,/Avww.es(i.com/training/trainin.q-for-organizations/. <br /> This section 4.6 does not apply to Training provided under the Advantage Program. <br /> 4.7 Availability and General Provision of Wireless Service <br /> a. Esri will not be liable for any failure of or delay in the performance of this Agreement for the period that such <br /> failure or delay is due to wireless service interruptions or unavailability. <br /> 5.0 ADVANTAGE PROGRAM <br /> 5.1 Definitions.The following definitions supplement the definitions provided in Attachment As <br /> a. "Activity Description" means a mutually agreed upon written statement that confirms the number of <br /> Learning and Services Credits that Esri estimates is required to perform an activity and authorizes Esri to <br /> begin work based on such estimate.The Activity Description serves as the Task Order for Services provided <br /> under the Advantage Program. <br /> b. "Advantage Program"means either Advantage Program,as described at <br /> www.asri.com/services/eeap/components,or the Advantage Program for Partners,as described at <br /> www.es(i.com/j2artners/bpapkomponents. <br /> c. "Authorized Contact"means Customer's point of contact for the Advantage Program identified below. <br /> E204AP Page 5 of 17 March 5,2024 <br />