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Safety Management Policy Communication <br /> DPTS realizes the importance of ensuring its employees and riders are aware of DPTS's safety <br /> management policies and procedures to effectively manage the system's day to day operations. DPTS <br /> meets weekly with contractor to review performance and safety. <br /> Contracted Employees: DPTS is constantly evaluating existing contractor policies and procedures to <br /> verify their effectiveness.To do this, DPTS seeks input from all staff, including other DPTS departments, <br /> to determine if change is necessary based on trends, data analysis,operational changes or new assets. <br /> Several methods are used to communicate policy and/or procedure changes,including: <br /> ♦ Formal notice to contractor <br /> ♦ Informal communication to contractor <br /> ♦ Contract amendments <br /> ♦ Contract itself <br /> In addition to DPTS safety notices and communication with the contractor, MV Transportation provides, <br /> through their regional and National offices additional safety instruction,safety notices and processes to <br /> improve risk management.This National company collects safety data from all its contracts and <br /> monitors performance and safety events to identify trends or contracts where safety is below MV <br /> Transportation standards. DPTS ensures through oversight,the contractor is following their company- <br /> wide Agency Safety Plan (ASP)which has been provided to DPTS. <br /> Depending on the importance of the policy or Standard Operating Procedure(SOP)change,an <br /> acknowledgement signature is required of each employee verifying their understanding of the change. <br /> The contract with MV Transportation began recently and took effect January 1,2020.The City has a <br /> collective bargaining agreement with Amalgamated Transit Union set to expire in the Spring of 2020. <br /> Riders: If a rider policy is changed or added, DPTS and contractor notifies riders through the following <br /> methods: <br /> ♦ Notice posted on vehicle and facilities including effective date and who to contact for more <br /> information <br /> ♦ Changes to digital rider guidance including schedules and ride guides as appropriate <br /> ♦ Public Meetings <br /> ♦ Social Media and Website Service Notices <br /> ♦ Any services impacted by policies changes will include outreach as required by Federal <br /> Guidance. <br /> 10 <br />