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decatur <br /> OPERATION OF TRANSIT MANAGEMENT SERVICES public <br /> . ltransit <br /> system <br /> We provide a highly qualified management team and have a comprehensive <br /> : understanding of the service and the needs of the community. MV consistently provides <br /> dedicated service, unmatched safety and customer service programs, and a <br /> comprehensive maintenance approach that protects the City's fleet and facility. MV <br /> strives to promote a positive culture for all employees and will continue to uphold all City <br /> policies, provide timely and accurate reporting, and ensure safe and efficient service. <br /> Focusing on DPTS's Needs to Maintain and Grow Service <br /> In summary, the City needs a contractor that will: <br /> Xa <br /> C r N -A financially <br /> 0 maintenance M with local > who maximizes viable partner <br /> adheres to strict FT knowledge; �p the use of the who is able to <br /> a) PM schedules0 City-provided O provide cross <br /> 0 and follow OEM intricacies <br /> d challenges I <br /> schedules. nd fleet, and tailors (h training, <br /> • - dcustomer <br /> +, aas service training, <br /> • m -. U_ needs of the local and <br /> service. regional <br /> • Q <br /> best practices C .• - • iqsupport. <br /> assigned to needs of all -A contractor with <br /> facility and fleet <br /> experience in -A partner who <br /> care. C1 K -- strategically <br /> • c • • .•e manages <br /> all <br /> d • <br /> 'L <br /> drivers gives <br /> ensure• d <br /> customer <br /> operation <br /> Q • -• quality <br /> K flexibilityservice is <br /> • the <br /> LLI speed to adapt delivered at all <br /> to any changes. <br /> times across the <br /> MV's Plan for Decatur's Future <br /> While our history in Decatur is important, our future is critical. Our team is ready for the <br /> next phase in our operations. We know that we must rethink, innovate, and optimize our <br /> operations to achieve peak efficiency. <br /> MV has operated successfully for the last 45 years through many different periods of <br /> economic uncertainty. We are a viable business despite the difficulties upon us with the <br /> current pandemic. We enjoy a diverse customer base across North America. <br /> The local knowledge from the tenured team, our demonstrated experience in delivering <br /> • service for the City of Decatur, and our success in our work to migrate from a <br /> • management contract to a full turnkey operation give MV an advantage few can exceed. <br /> MV TRANSPORTATION , INC . - RFP TRANSIT #2020-01 7 <br />